Cybersecurity Analyst

Company: MSS Solutions, LLC
Location: Charlotte
Posted on: February 18, 2026

Job Description:

Job Description Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an Cybersecurity Analyst. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job – it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Roles and Responsibilities Manage and respond to security incident tickets via ServiceNow (or similar). Monitor and analyze security alerts, logs, events, and system activity using SIEM, IDS/IPS, and other advanced security technologies. Investigate, validate, and escalate potential security incidents; support containment, eradication, and recovery efforts as part of the incident response process. Perform in-depth root-cause analysis, including malware forensics, system behavior analysis, and post-incident reporting. Create and maintain security reports such as risk management decision items, incident reports, HR investigations and lost/stolen assets. Maintain business impact analysis and participate on business continuity and disaster recovery teams. Develop Disaster Recovery procedures for security functions. Conduct routine vulnerability scans, and configuration compliance checks across MSS environments. Conduct Penetration testing and remediation. Perform regulatory compliance testing when required. Assist with prioritizing, tracking, and validating remediation efforts with internal teams. Experience correlating incidents across assets in the environment is beneficial. Collaborate closely with IT Infrastructure, Networking, and Engineering teams to deploy security patches, harden configurations, and mitigate active threats. Capture, dissect, and interpret network packets using Wireshark or similar tools; identify malicious behavior, protocol anomalies, and lateral movement activity. Maintain strong working knowledge of IDS/IPS technologies (Cisco, Snort, Suricata, etc.) including rule tuning, signature management, and alert interpretation. Develop, maintain, and enhance security controls aligned to frameworks such as NIST CSF, CIS CSC v8, and ISO 27001 . Assist in drafting, updating, and enforcing information security policies, procedures, standards, and runbooks. Contribute to enterprise security awareness, including phishing simulations, training campaigns, and user-education initiatives. Provide guidance to employees and technical teams on secure practices, threat prevention, and emerging risks. Maintain and support security technologies such as endpoint protection/EDR, firewalls, IDS/IPS, DLP, MFA, encryption systems, and email security platforms. Recommend enhancements to tooling, automation, and workflows to strengthen MSS’s defensive capabilities. Perform additional cybersecurity and IT security duties as assigned by company leadership. Respond to and resolve Identity and Access Management (IAM) and Privilege Access Management (PAM) related activities and service requests within defined Service Level Agreements (SLA’s). Other such duties and responsibilities as assigned by the Company from time to time. This position is located in Charlotte, NC Qualifications and Requirements Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field; or equivalent hands-on experience. Active Networking/cybersecurity certifications (for example, Network , Security , CEH, CISSP or CISM certification, GIAC) 5 years of recent professional experience in cybersecurity, network security, SOC operations, or a similar technical security role in an enterprise IT environment. 5 years of working knowledge of IPS/IDS systems, including configuration, tuning, signature analysis, and threat detection methodologies. Hands-on experience with: SIEM platforms (e.g., Splunk, Sentinel, LogRhythm) Vulnerability management tools (Nessus, Qualys, Rapid7) EDR/XDR technologies (SentinelOne/Deep Visibility, Microsoft Defender) Firewall and network security technologies Advanced ability to capture, analyze, and decipher packet captures using tools such as Wireshark, tcpdump, or Zeek, with the ability to identify malicious payloads, C2 communication, and protocol irregularities. Understanding of modern security threats, MITRE ATT&CK, malware techniques, and TTPs. Strong analytical, troubleshooting, documentation, and root-cause analysis skills. Ability to work effectively under pressure, respond to time-sensitive events, and manage multiple priorities simultaneously. Experience in risk assessment, risk management and implementing security solutions is an asset. Excellent written and verbal communication skills, including concise technical documentation and executive-level reporting. Ability to collaborate effectively with cross-functional teams and communicate complex topics to both technical and non-technical audiences. Strong initiative, problem-solving mindset, and commitment to continuous learning. Lift up to 50lbs, be able to climb ladders and work in environments such as under desks and small data closets. Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents. Must successfully pass a background check and drug test. Work Environment: Work is performed in an office environment with air conditioning and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.

Keywords: MSS Solutions, LLC, Charlotte , Cybersecurity Analyst, IT / Software / Systems , Charlotte, North Carolina