Desktop Support Analyst
Company: Robert Half
Location: Anderson
Posted on: February 19, 2026
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Job Description:
Job Description Job Description We are looking for a skilled
Desktop Support Analyst to join our team in Anderson, South
Carolina. This contract-to-permanent position offers the
opportunity to work in a dynamic environment, providing crucial
technical support within a large warehouse setting. The role
involves hands-on support for hardware and software,
troubleshooting applications, and delivering excellent customer
service. Responsibilities: • Provide comprehensive desktop support
for Windows 10, Windows 11, and Mac/iOS devices. • Diagnose and
repair hardware issues with laptops, printers, and other
peripherals. • Troubleshoot and resolve application-related
problems efficiently. • Handle break/fix support for Thin Clients
and Zebra printers. • Deliver remote and on-site technical
assistance as required. • Coordinate and manage support tickets
using a ticketing system. • Perform desktop imaging and computer
setup for new users. • Reset passwords and resolve access-related
issues. • Ensure timely installation and configuration of hardware
and software. • Maintain strong communication and customer service
standards while addressing technical concerns.• Minimum of 2 years
of experience in desktop support or a related field. • Proficiency
in troubleshooting and supporting Windows 10, Windows 11, and
Mac/iOS operating systems. • Ability to diagnose and fix hardware
issues, including laptops and printers. • Familiarity with
application troubleshooting and support. • Strong customer service
skills and ability to communicate effectively. • Experience with
Thin Clients and Zebra printers is preferred. • Certifications such
as A or similar are a plus. • Knowledge of ticketing systems and
support processes.
Keywords: Robert Half, Charlotte , Desktop Support Analyst, IT / Software / Systems , Anderson, North Carolina
