Employment Peer Mentor

Company: Monarch
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: This Opportunity: The Employment Peer Mentor is primarily responsible for supporting people to achieve their personal goals of employment while enhancing the development of their natural supports, as well as coping and self-management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes. What You'll Do: • Promote self-determination, recovery, self-advocacy, and self-direction; assisting individuals in identifying strengths, wellness goals, setting objectives, and identifying barriers. • Assist individuals in making informed choices regarding their care and services and other life decisions affecting their illness. • Assist with self-help, advocacy, pre-crisis support, and supporting an individual with speaking with their employer regarding reasonable accommodations for psychiatric disability. • Assist the Employment Support Professional in conjunction with the individuals supported in developing goals and areas of need, and assist in developing Individualized Employment Plans • Communicate needs and progress of the person supported to supervisor and Employment Support Professionals/other professionals as requested. • Engage in various skill-building activities such as learning how to maintain stable housing, bill paying, cleaning, organizing belongings, building social skills, locating improved housing situations, according to cultural and personal preferences of the individual served and his/her medical needs. • Attend treatment team meetings with individual to promote the individual’s use of self-directed advocacy tools; supporting individuals in developing or updating PCP’s and/or Employment Plans; how to ask for appropriate services in the community; support individual through the employment planning process. • Outreach to individuals in other programs and services to encourage employment. • Model advocacy skills for disclosure issues or requesting job accommodations. • Teach wellness management strategies and self-management plans/tools to use in the workplace and in personal lives. • Link individuals to support groups in the community to learn from other peers, promote hope, problem-solve through work situations, and decrease social isolation. • Provide education to Employment Support Professionals and other team members to assist in understanding in self-advocate and peer support roles, promoting a culture in which an individual’s point of view and preferences are recognized, understood, respected, and integrated into service. • Provide resources and teach transportation skills as necessary to secure employment. • Share own personal story to model how to choose, get, and keep meaningful employment and build community connections. • Support vocational choices made by individuals and support them in overcoming job-related concerns and building social skills in the community that will enhance job acquisition and tenure. • Document encounters and contacts made on behalf of people we support; complete and submit billing documentation as appropriate; maintain comprehensive files. • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. • Travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people receiving support as required. • Provide support as needed to meet the emotional, physical, and medical needs of each person supported. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas • Demonstrate knowledge of emergency procedures and assist in crisis situations. • Demonstrate knowledge of and comply with all agency policies and procedures. • Follow service definition guidelines for services being provided. • Complete all other relevant responsibilities as assigned by the supervisor. • Travel and driving may be required. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Lived experience and a personal recovery story related to mental illness or substance use. | Required Schedule: Monday - Friday (8:00am - 5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Keywords: Monarch, Charlotte , Employment Peer Mentor, Social Services , Charlotte, North Carolina