Enterprise Program Office – Project Analyst / Change Delivery Analyst III
Company: Truist Bank
Location: Charlotte
Posted on: April 1, 2026
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Job Description:
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requests only; other inquiries won't receive a response). Regular
or Temporary: Regular Language Fluency: English (Required) Work
Shift: 1st shift (United States of America) Please review the
following job description: The Enterprise Change Delivery Analyst
teammate is responsible for providing expert level project business
analyst skillset and supports the needs within the Enterprise
Program Management Office for the management of large and complex
initiatives. Works with project teams to gather and analyze
information needed, solving highly complex problems, while
escalating issues as necessary. Manages the day-to-day activities
supporting the planning, execution and/or maintenance of project
delivery processes and/or deliverables to ensure the projects
remain on schedule, within scope and budget; leading to a
successful implementation, conversion and/or integration events.
Teammate will collaborate with cross-functional teams, engaging
project team members from business, operations, servicing and
technology teams. Teammate possesses expert knowledge of the
project delivery methodology and looks for process improvements and
applies creative thinking and new ideas to existing opportunities.
Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not
mentioned below. Specific activities may change from time to time.
Leads key components of project planning activities for large and
complex initiatives including gathering, analyzing, and presenting
data and recommendations needed for project decision makers.
Contributes to help define project scope and obstacles that would
impact the success of the initiative. Identifies and supports
required changes to scope or timeline throughout the project
lifecycle. Leads execution activities including defining and
organizing milestones, teams, and project schedules to reach
project objectives. Incorporates a risk management perspective to
proactively identify project related events that may impact overall
project scope, schedule and budget and/or impact desired outcomes
for clients and teammates. Prepares and maintains necessary project
materials and artifacts, including business requirements
prioritization, project plans/task lists, business readiness
materials, and post-project summary and closeout artifacts. Ensures
project documentation (e.g. charters, meeting agendas and minutes,
risk plans, dependencies and decision records, etc.) are created
and maintained to have the appropriate level of traceability,
tracking all impacts to completion and knowledge delivery to
impacted audiences. Gathers and analyzes data to draw thoughtful
conclusions and recommendations to project leadership including
identifying and resolving difficult issues. Combines standard
process knowledge and project/program experiences to contribute
through leadership into planning and maintenance of each project
event. Ensure continuity of, and compliance with, governance
requirements while also considering the unique factors and
circumstances of each initiative. Provides tracking and reporting
of project status to leadership and enterprise teams, including
measurement of key performance and risk indicators and success
factors. Develops expertise in the established enterprise project
delivery and project financial management methodologies. Remains
engaged in the required routines and completes required training in
a timely manner to learn and apply future iterations of methodology
changes. Establishes and maintains relationships with all
stakeholders ensuring coordination across cross-functional teams.
Serves as an individual contributor with ownership of a key project
responsibility. May serve as a resource for junior level resources
promoting a cohesive, inclusive, team-oriented culture aligned with
the Truist purpose, mission, and values. Engages directly with
project managers in the daily planning, execution and reporting of
project activities. Required Qualifications: The requirements
listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Bachelor’s degree in a business-related field, or equivalent
education and related training. 5-7 years of experience in
consulting, project management, project analyst, or process
improvement related role. Advanced understanding of project
management framework and demonstrated ability to implement large
scale initiatives. Experience with Waterfall and Agile project
management methodologies. Strong organizational skills and
attention to detail. Strong communication skills, both written and
verbal, with ability to influence others and facilitate difficult
conversations with leadership. Demonstrated ability to analyze
complex problems, devise solutions and make decisions under
pressure. Ability and willingness to learn and adapt as the needs
of the job change. Demonstrated proficiency in computer
applications, such as Microsoft Office software products. Ability
to travel as needed, occasionally overnight. Preferred
Qualifications: Five years of experience in the financial services
industry or consulting Project Management Professional (PMP)
certification, or International Institute of Business Analysis
(IIBA) certification, and/or related project delivery training
Prior experience with project delivery artifact management within
MS Teams, MS Project, SharePoint, and/or Clarity. Prior experience
with project financial management tools General Description of
Available Benefits for Eligible Employees of Truist Financial
Corporation: All regular teammates (not temporary or contingent
workers) working 20 hours or more per week are eligible for
benefits, though eligibility for specific benefits may be
determined by the division of Truist offering the position. Truist
offers medical, dental, vision, life insurance, disability,
accidental death and dismemberment, tax-preferred savings accounts,
and a 401k plan to teammates. Teammates also receive no less than
10 days of vacation (prorated based on date of hire and by
full-time or part-time status) during their first year of
employment, along with 10 sick days (also prorated), and paid
holidays. For more details on Truist’s generous benefit plans,
please visit our Benefits site . Depending on the position and
division, this job may also be eligible for Truist’s defined
benefit pension plan, restricted stock units, and/or a deferred
compensation plan. As you advance through the hiring process, you
will also learn more about the specific benefits available for any
non-temporary position for which you apply, based on full-time or
part-time status, position, and division of work. Truist is an
Equal Opportunity Employer that does not discriminate on the basis
of race, gender, color, religion, citizenship or national origin,
age, sexual orientation, gender identity, disability, veteran
status, or other classification protected by law. Truist is a Drug
Free Workplace. EEO is the Law E-Verify IER Right to Work
Keywords: Truist Bank, Charlotte , Enterprise Program Office – Project Analyst / Change Delivery Analyst III, IT / Software / Systems , Charlotte, North Carolina