Analyst, Leave Administration Remote

Company: GXO Logistics
Location: Charlotte
Posted on: March 19, 2023

Job Description:

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Are you ready to grow as a professional and rise to the challenge of working with a fast-growing global company? Join GXO The People Services team supports GXO Logistics by administering and delivering superior HR service to employees, managers, and stakeholders. The Leave Administration Specialist is a member of the People Services Tier 3 Service Center team, and their primary role is to administer all leaves and return from leave transaction including medical, military, and personal leaves at the highest level of accuracy to support data integrity throughout the company's HRIS systems and create a positive employee experience. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day:

• Review and research all leave related escalations from managers and HR partners and coordinate resolution efforts with Leave TPA
• Provide subject matter expertise and education to employees and management
• Contribute to the development and implementation of new processes and procedures to achieve
• Review disability pay calculations and collaborate with payroll department to ensure accuracy of pay; develop and implement new payroll processes and procedures as needed
• Assist in the design and implementation of new LOA policies and programs
• Monitor and manage case resolution within performance standards
• Ensure all leave processes are documented and adhere to policy and compliance standards
• Deliver exceptional customer experience, resulting in a high level of customer satisfaction
• Active participant of the People Services team by contributing to knowledgebase management, suggesting continuous improvement ideas, and participating in creating department culture
• Demonstrate excellent written and verbal communication skills
• Perform other job-related duties as assignedWhat you need to succeed at GXO:At a minimum, you'll need:
• Bachelor's degree or equivalent related work or military experience
  • Experience with HR and payroll systems, such as SuccessFactors or similar
  • Strong base of analytical skills to continuously find new ways to increase data collection and processing efficiency
  • Computer proficiency is a must including various systems and applications
  • Quick learner, focused attention to detail, ability to work independently
  • Proven customer focus and ability to communicate effectively
  • Experience with partnering with third party leave providersIt'd be great if you also have:
    • 1-2 years' experience in leave administration, with a strong emphasis on vendor management, customer service, continuous improvement, and compliance monitoring
    • Experience with federal, state, and local leave and disability laws (ADA, FMLA, etc.)
    • CEBS, SPHR, PHR, SHRM-SCP, or SHRM-CP Certification
    • Outstanding project management skills, ability to work independently and prioritize/organize workload to consistently meet deadlines
    • Strong Excel skills We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
      GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
      
      

Keywords: GXO Logistics, Charlotte , Analyst, Leave Administration Remote, Professions , Charlotte, North Carolina