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Data Operations Administration Manager

Company: CO-OP Financial Services
Location: Charlotte
Posted on: October 18, 2020

Job Description:

The Opportunity

We are seeking a talented Data Operations Administration Manager  to join our Enterprise Technology Organization (ETO). In this role, the portfolio manager will work closely with the SVP of Data Management in managing all Data Projects.

What You Can Look Forward to

Manage and maintain the master list of all projects and programs within the Data Management Portfolio, ensuring all project information is up to date. The tracker is the Data Management SVP’s main reference for all data projects across all stages of the project lifecycle, BAU tasks and follow up items.

Lead the weekly Data Management Portfolio review call, attended by functional leads across ETO.

Coordinate project status collection with Project Managers.

Partner across ETO and non-ETO areas to synchronize on scope and dependencies for the portfolio.

Prepare Data Management Portfolio review materials.

Monitor and track Data Management BAU tasks and pre control tower projects in planning.

Ensure Project Prioritization Resourcing model accurately reflects needs of the Data Management team.

Work closely with other Portfolio Managers and Data Management resource managers as needed and in coordination with PMO functions.

Drive continuous improvement within the portfolio.

Consistently works to ensure complete transparency regarding the content and direction of the portfolio.

Active member in and champion of the portfolio governance process.

Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

Bachelor’s degree in Information Technology or 8 or more year’s equivalent experience including at least 3 years of relevant supervisory experience required.

PMP certification preferred, but not required.

Deep understanding and significant experience in a technology environment.

Deep understanding of project and program management activities.

Demonstrated ability in coordinating, prioritizing and driving multiple simultaneous technology/business projects.

Significant communication experience interacting with VPs and SVPs on a regular basis and excellent interpersonal skills.

Proven experience creating clear and concise PowerPoint presentations.

Ability to aggregate incoming information from technical teams and consolidate it into presentations.

Ability to work with remote resources.

Strong quantitative and analytical skills.

Ability to quickly grasp and assimilate complex information and make / influence rapid fact-based decisions.

Ability to work in a fast-paced environment.

Excellent verbal and written communication skills.

Proficiency with MS Excel and PowerPoint.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.

Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

401K with generous company match.

Tuition reimbursement.

Keywords: CO-OP Financial Services, Charlotte , Data Operations Administration Manager, Other , Charlotte, North Carolina

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