Family Peer Support Specialist
Company: Monarch
Location: Charlotte
Posted on: April 3, 2026
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Job Description:
Make a Difference in Someone’s Life! At Monarch, we work
together to provide life-changing care in communities across North
Carolina and Rhode Island. As a team, we provide hope, promote
wellness, and empower individuals and families impacted by mental
illness, substance use disorders, intellectual and developmental
disabilities, and traumatic brain injury. You Belong at Monarch You
deserve a positive and encouraging work environment - a place where
you can do your best work and grow as a professional. That is just
what you’ll find at Monarch. Here, we care for people, including
our team members. We offer a comprehensive, competitive benefits
package that supports full-time and part-time team members and
their families. More than just a job, this opportunity with Monarch
will give you room to spread your wings and grow because we believe
in promoting from within and developing future leaders. Job
Highlights: Minimum Requirements: Lived experience as a caregiver
of a child or youth with behavioral health challenges. Completion
of Family Peer Support training and ability to obtain National
Certification within 12 months of hire. Other Required
Qualifications/Skills: Knowledge of behavioral health systems,
community resources, and family advocacy. Strong communication,
engagement, and problem-solving skills. Ability to work
independently and collaboratively in community settings. Preferred
Qualifications: Trauma-Informed Care Motivational Interviewing (MI)
WRAP (Wellness Recovery Action Plan) System of Care Principles
Family Journey Assessment This Opportunity: The Family Peer Support
Specialist (FPSS) is responsible for partnering with the youth and
family to provide structured, one-on-one, person-centered,
strength-based support to caregivers of children or young adults
(up to age 21) who have or are at risk for mental health, substance
use, or intellectual/developmental disabilities. The FPSS will
teach families how to overcome challenges, overcome difficulties,
and achieve a more stable family life for the youth and families.
What You'll Do: Develops person-and-family centered relationships
with children and families receiving services using positive
approaches that promote health and wellness. Articulates lessons
learned from his/her own experience parenting a child or adolescent
with social/emotional or behavioral challenges. Engages
parents/caregivers to emphasize the importance of creating safe and
secure home environments for children and others defined as
“family.” Assists the family in identifying precursors and
antecedents to past crises and encourages the family to work in
collaboration with their chosen supports to prevent future crises
from occurring. Assists the parent/caregiver, youth and other
members of the family in making informed choices regarding their
care, services and other life decisions. Works with identified
families, parents/caregivers to increase Monarch’s understanding of
the family’s strengths, needs, preferences and vision. Collaborates
with the child/family and interdisciplinary treatment team to
develop person-family centered treatment plans and crisis plans.
Convey observations and key issues to Monarch supervisors and other
“need-to-know” treatment team members in accordance with rules that
govern the release and exchange of confidential information.
Emphasizes the value of creating connections and social supports
within the community. Engages community systems, including schools,
healthcare providers, family and youth organizations to improve the
health of families. Participates in meetings and/or conferences to
share parental and professional experiences, and to educate
stakeholders on effective strategies for advocating for children
and families. Attend and actively participate in meetings and
training as required. Maintain current licensure and certification
in all agency, state and federal training requirements. Demonstrate
knowledge of and comply with all agency policies and procedures, as
well as state and federal statutes and regulations related to
specific program areas. Demonstrate knowledge of emergency
procedures and assist in crisis situations. Complete all other
relevant responsibilities as assigned by the supervisor. Driving
and travel may be required. Education We're Looking For: High
School Diploma (Required) Certifications We're Looking For:
Certified Family Peer Specialist - National Federation of Families,
Drivers License (Valid) - USA Experience We're Looking For: Lived
experience as a caregiver of a child or youth with behavioral
health challenges. | Required Schedule: Monday-Friday
(8:00am-4:30pm) Target Weekly Hours: 40 Monarch is an Equal
Opportunity Employer Monarch offers opportunities as diverse as the
people we support and the communities we serve. Monarch is an equal
opportunity employer and we are firmly committed to supporting and
celebrating all forms of diversity. Monarch does not accept paper
applications. Any person with a disability who needs any reasonable
accommodation under the Americans with Disabilities Act to apply
for a position or otherwise to participate in Monarch job search or
selection process, should contact HR@MonarchNC.org or call (704)
986-1550. This job description in no way implies that these are the
only duties and responsibilities to be performed. You will be
required to follow any other instructions and to perform any other
duties and responsibilities upon the request of a supervisor. This
job description is subject to revision at the discretion of
Monarch.
Keywords: Monarch, Charlotte , Family Peer Support Specialist, Social Services , Charlotte, North Carolina
