Behavioral Technician, Crisis

Company: Monarch
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: This Opportunity: The primary responsibility of the Behavioral Health Technician, Child Crisis is to provide care to individuals and families who receive services through Monarch’s Crisis & Urgent Care Services supporting children in a therapeutic environment. What You'll Do: • Provide care to individuals receiving services in a manner that ensures safety, client’s rights, confidentiality, comfort, dignity and a therapeutic environment. • Carry out functions that contribute to the effectiveness and safety of the unit including crisis intervention, taking vital signs, observation of individuals receiving services. • Demonstrate responsible for maintaining inventory supplies and make appropriate requisitions. • Ensure an environment conducive to recovery consistent with SRMH/DD/SAS, Crisis & Urgent Care Services philosophy and best practice. • Respect the rights of individuals receiving services to make choices within the available parameters and make every effort to follow the individuals receiving services crisis plan. • Work with clients and families and other team members to ensure the crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered planning. • Coordinate and/or implement skilled level activities involving the care, treatment, and training of individuals receiving services on the crisis unit. • Ensure that the individuals receiving services maintain appropriate personal hygiene, perform activities of daily living and receive the proper nutrition. • Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services. • Prepare written reports (vital signs, census reports, incident reports for example) as necessary. • Utilize the treatment plan as developed by the nursing staff and/or the substance abuse specialist. • Supervise individuals receiving services in the activities of daily living, encouraging individuals receiving services to display independence and responsibility for self. • Enforce limits on individuals' behavior using established policies, procedures and rules. • Secure and relay information used by professionals for the admission, discharge and transfer of individuals receiving services. • Observe individuals receiving services for changes in physical and mental conditions, reporting those to professional staff. • Monitor and document food intake during mealtime and snack time. • Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Demonstrate knowledge of emergency procedures and assist in crisis situations. • Complete all other relevant responsibilities as assigned by the supervisor. • Drive and travel as required. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder | 1 year | Not Required Schedule: Week 1: Friday, Saturday, & Sunday (7am - 7pm) Week 2: Monday, Tuesday, & Friday (7am - 7pm) Target Weekly Hours: 37.5 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Keywords: Monarch, Charlotte , Behavioral Technician, Crisis, Social Services , Charlotte, North Carolina