CharlotteRecruiter Since 2001
the smart solution for Charlotte jobs

Remote Tax Advisor - CPA, Enrolled Agent or Attorney

Company: Intuit
Location: Charlotte
Posted on: August 17, 2019

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions


    Qualifications


    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Charlotte , Remote Tax Advisor - CPA, Enrolled Agent or Attorney, Sales , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Entry-Level Sales & Customer Support Role
Description: br br br Are you interested in an entry-level role in business operations br Year Up is a one-year, intensive program that provides young adults with hands-on skill development, corporate internships, (more...)
Company: Year Up
Location: Charlotte
Posted on: 08/24/2019

Financial Services Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Winston Salem
Posted on: 08/24/2019

Entry Level Sales Representative
Description: Are you ready to step into a new job that will change your entire outlook at sales Are you prospecting your own leads or drowning in negativity from forced cold calls Take control of your career and (more...)
Company: SalesGrove
Location: Winston Salem
Posted on: 08/24/2019


Automotive Sales Consultants - Guaranteed Training Pay
Description: Columbia, SC 29210AUTO SALES CONSULTANTS br br Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota and Ford. (more...)
Company: JIM HUDSON AUTOMOTIVE GROUP
Location: Columbia
Posted on: 08/24/2019

Stay at home - Customer Service Agents - $15 per hr.
Description: Stay at home - Customer Service Agents - 15 per hr. Helping Blind Visually Impaired People With Daily Tasks Without Leaving Your Home . You don 039 t just want a job you 039 re seeking an adventure (more...)
Company: Mommy Jobs Online
Location: Gastonia
Posted on: 08/24/2019

Independent Sales Agent
Description: Are you seeking a new position Feeling 'advancement stuck' br br Is financial growth a goal How about personal satisfaction br br Work life balance You'll find all that and more at Symmetry (more...)
Company: Symmetry Financial Group
Location: Columbia
Posted on: 08/24/2019

#1 Roofer - Sales Representative
Description: American Dream Home Improvement, Inc. Sales Representative Restoration Specialist HIGH INCOME UNLIMITED EARNING POTENTIAL Are you seeking high income or unlimited earning potential in a position (more...)
Company: American Dream Home Improvement
Location: Charlotte
Posted on: 08/24/2019

Insurance Agent
Description: The Agent OpportunityWe look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial (more...)
Company: State Farm
Location: Winston Salem
Posted on: 08/24/2019

Customer Service/Sales - Part Time - Interview Now - $15.00 base-appt.
Description: Customer Service/Sales - Part Time - Interview NowWe are currently running interviews for customer sales service. Part time work, paid weekly. Previous experience isn't required - we provide all of (more...)
Company: Vector Marketing
Location: High Point
Posted on: 08/24/2019

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Greensboro
Posted on: 08/24/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds