CharlotteRecruiter
the smart solution for Charlotte jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: Mommy Jobs Online
Location: Charlotte
Posted on: March 18, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Charlotte , Reservation Sales Agent / Cruise Line Reservationist, Sales , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Sales Agent
Description: Insurance Sales Agent The J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance (more...)
Company: NAA James Hill
Location: Charlotte
Posted on: 03/24/2019

Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
Company: Colorado Protection, LLC - zipCCfees
Location: Charlotte
Posted on: 03/24/2019

Insurance Sales Agent
Description: Insurance Sales AgentThe J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance and (more...)
Company: NAA James Hill
Location: Greensboro
Posted on: 03/24/2019


Outside Sales Professional - Pest Control
Description: Position Summary: A Home Evaluator HE develops new sources of business, cultivates leads, and sells company services. As an outside sales professional, a HE must develop relationships with existing (more...)
Company: Arrow Exterminators Family of Companies
Location: Charlotte
Posted on: 03/24/2019

Life Insurance Agent (Remote) - No marketing costs
Description: Life Insurance Agent Remote - No marketing costs Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair (more...)
Company: Assurance
Location: Greensboro
Posted on: 03/24/2019

Outside Sales Representative: Gastonia, NC
Description: Sales --- Charlotte, North CarolinaCompany Overview br br As an Outside Sales Representative , you'll be part of an award-winning culture in a family-oriented environment where employees are valued (more...)
Company: RevLocal
Location: Charlotte
Posted on: 03/24/2019

Auto Sales
Description: We are seeking a customer-oriented and results driven Sales Consultant to join our Service team. br br Why Rice Toyota br br Rice Toyota in beautiful Greensboro, NC is the 1st Toyota Dealership (more...)
Company: rice toyota
Location: Greensboro
Posted on: 03/24/2019

Sales Representative Entry Level
Description: Looking for a sales career in Charlotte Employer could be just what you're looking for. As a Sales Representative for TQL Charlotte, you're working as a problem solver, managing and making quick decisions, (more...)
Company: Total Quality Logistics (TQL)
Location: Charlotte
Posted on: 03/24/2019

Commissioned Sales Associate
Description: We are looking for an enthusiastic, hands-on sales professional to join our team You will be working closely with the executive team of Boss Business Market to execute a growth plan that supports Boss (more...)
Company: Boss Business Market
Location: Charlotte
Posted on: 03/24/2019

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Charlotte
Posted on: 03/24/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds