Business Development Representative
Company: ECR Software Corporation
Location: Boone
Posted on: February 13, 2026
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Job Description:
Job Description Job Description JOB SUMMARY: The Business
Development Representative is responsible for driving additional
product sales within the existing customer base. The representative
accomplishes their role by creating and executing targeted
marketing campaigns to generate leads and build the pipeline for
the Customer Care team. Ideal candidates can thrive as a team
player in a fast-paced, high-energy environment and possess a high
level of salesmanship and business professionalism.
RESPONSIBILITIES: Analyzes customer base for sales opportunities.
Promote and offer products and services by consulting with
customers, evaluating their needs, and offering solutions that
address those needs. Prospects for sales opportunities through CRM
analysis, cold calling, and email. Collaborates with marketing to
execute product-specific sales campaigns. Leverage CRM for campaign
execution. Handles sales leads escalated by Customer Care, Support,
and Services teams. Handles proactive sales transactions,
specifically new software purchases that are not within the
customer’s existing system and complex hardware purchases.
Accurately process orders per specified guidelines and policies.
Develop a high-level mastery of the ECRS product offerings and
their various configurations. Build excellent rapport and
confidence with customers, specifically focused on top tier
customers. Attend annual conferences and trade shows. Conduct site
visits alongside account managers as needed. Perform other related
duties and projects as assigned. QUALIFICATIONS: Bachelor’s degree
in Business Administration or related field. At least 1 year of
customer service or sales experience (for example: call center,
retail, insurance, upselling, etc.) Solid understanding of computer
basics (Microsoft Office Suite, Operating Systems, CRMs, and the
Internet). Experience using an ERP system a plus. The ability to
seek opportunities, develop successful sales strategies, and
implement them. Proven success in achieving sales goals. Ability to
articulate product value and overcome sales objections and
negotiate when needed. Logical problem-solving skills and ability
to multi-task in an organized manner. Ability to work in a
fast-paced and high-pressure environment while maintaining a high
energy level and exceptional attention to detail. Friendly demeanor
with the ability to understand and empathize with customers'
business needs. The capacity to work independently. Proven oral and
written communication skills. ALL APPLICANTS MUST BE AUTHORIZED TO
WORK IN THE UNITED STATES. ABOUT ECRS: ECRS is a fast-paced,
progressive technology company with a wide range of opportunities
for quality-oriented, career-minded individuals. Geographically
situated in the heart of the Blue Ridge Mountains, ECRS offers the
unique opportunity high-tech career in a resort college town
setting. The ECRS family is made up of energetic, outgoing
professionals who love what they do for a living. They are
courteous, knowledgeable people who strive for excellence in
everything they do. ECRS employees work together in dynamic teams
to create, sell, install, and support our best-in-class retail
automation solutions. We believe that acceptance of diversity is a
key reason as to why we're successful. All qualified applicants who
can demonstrate integrity and competence will receive consideration
for employment and advancement without regard to race, color,
religion, gender, sexual orientation, disability, age, political
affiliation, or national origin.
Keywords: ECR Software Corporation, Charlotte , Business Development Representative, Sales , Boone, North Carolina
