Sr. Merchant Sales Officer
Company: Disability Solutions
Location: Charlotte
Posted on: April 20, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!The Sr Merchant Sales Officer (MSO) manages a
portfolio of clients and prospects, providing Merchant advisory and
positioning and selling solutions that address their Merchant's
processing needs. The Sr MSO proactively identifies opportunities
to grow net new business to the firm, provides high level advisory
to deepen relationships with existing clients by working closely
with Global Commercial Banking, Global Transaction Services, and
the broader Merchant organization. This individual can provide a
high level of advisory to clients and translate these opportunities
into incremental business for the firm. Candidates should possess a
deep understanding of the client's commerce ecosystem and the
ability to consult with them on ways to integrate and leverage our
suite of solutions effectively. They will work across a matrixed
coverage organization to deliver responsible growth and serve as
the first point of contact for our bankers, Treasury Sales
Officers, and leaders on merchant business development, advice and
overall portfolio management activities. This position requires
travel to in-person meetings with clients, internal partners and
senior leaders within the firm. They often are facing off with the
C-Suite in companies.The Sr MSO will be focused on the healthcare
industry in general, but will be specifically working with large
hospital, health system, healthcare insurance providers, healthcare
technology, insurance payors and pharma/life science clients of the
bank, and will need to have a deep understanding of healthcare
payments, revenue cycle and the HIS, EMR/EHR and revenue cycle
systems that those clients utilize to power their businesses.
Regional/LOB aligned associates will need to have a deep and wide
understanding of the healthcare industry, payment ecosystem,
merchant and transaction processing and how to match our solutions
against the needs of our clients.The role also includes all sales
administration functions, including developing and maintaining a
strong pipeline, pre-call planning, client needs assessments,
preparation and presentation of product proposals, price/cost
analysis, business reviews, submission of implementation
documentation, ongoing client relationship management and contract
renewals. Associates should be available to meet with clients,
prospects, and teams in person to represent the firm.Required
Skills:Consultative sales experience with Business Banking, Large
Corporate, and/or Commercial Banking clients--- Experience within
the Healthcare industry, either with healthcare services providers,
payors, technology providers or pharma/life sciences--- 5+ years of
Core Acquiring (Credit/Debit) industry experience, Treasury or
Digital Receivables/Payment experience--- 5+ years of direct sales
experience--- Expert knowledge of healthcare software system
(EHR/EMR, PMS, other payment and revenue cycle application) payment
interfaces* Strong analytical and organizational skills*
Demonstrated experience working with 3rd party VAR's and software
platforms* Understanding of healthcare related payment
applications, competition/competitive landscape in the payments
industry particularly in healthcare, EHR/EMR practice management
systems and revenue cycle solutions), data security (PCI),
pay-provider-patient payment workflows and interdependencies, etc.
Expert knowledge of Digital Payments/Receivables, Merchant, or
Treasury experience--- 3-5 years of sales/portfolio management
experience, including C-level sales--- Proven experience in
cultivating and strengthening client relationships with senior
levels--- Proven ability to coach colleague with less experience
and or knowledge--- Demonstrated ability to work independently
toward the achievement of personal and team goals--- Demonstrated
effective communication skills, including written, oral and
presentation skills--- Effective planning, prioritization, and time
management skills--- Proven ability to develop and maintain a
healthy pipeline--- Ability to quickly learn various sales
applicationsDesired Skills:--- Bachelors Degree or equivalent
preferredShift:1st shift (United States of America)Hours Per Week:
40
Keywords: Disability Solutions, Charlotte , Sr. Merchant Sales Officer, Sales , Charlotte, North Carolina
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