Sales Support Coordinator
Company: TalentBridge
Location: Charlotte
Posted on: May 28, 2023
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Job Description:
We are seeking a highly motivated and detail-oriented Sales
Support Coordinator to work in a contract-to-hire role for one of
our premier clients. As a Sales Support Coordinator, you will play
a crucial role in supporting enterprise sales professionals by
efficiently handling order processing, contract management, and
quality control activities for complex orders. Your
responsibilities will include ratifying orders for completeness,
accuracy, and commission eligibility, as well as providing pre- and
post-sale monitoring, escalation, and resolution support.
Key Responsibilities:
Verify the accuracy and completeness of orders and ensure
commission eligibility.
Provide guidance and help-desk support to sales professionals,
Order Operations, Client Services, and Service Delivery teams.
Serve as a subject matter expert on the end-to-end sales and
ordering process for Enterprise.
Collaborate with partner teams to identify, develop, and implement
resolution plans for defective opportunities throughout the sales
and ordering process.
Monitor sales and ordering process metrics, identify areas for
improvement, and propose process enhancements.
Maintain a high level of professionalism and deliver exceptional
customer service when interacting with internal and external
stakeholders.
Keywords: TalentBridge, Charlotte , Sales Support Coordinator, Sales , Charlotte, North Carolina
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