Front Desk Agent

Company: Defy
Location: Charlotte
Posted on: March 19, 2023

Job Description:

Sky Zone, LLC

dba - Defy

Active Entertainment Park

Front Desk Agent

Charlotte, NC

Part-time, Onsite

***Sky Zone, LLC owns multiple brand names in this area, this position is for Defy at 8116 University City Blvd. Charlotte NC 28213***

Do you love fun and exciting environments? Do you love creating memorable experiences? We are the largest provider of trampoline parks globally, with names such as DEFY, Sky Zone, Rock'n Jump and more.

Our purpose is to drive the active entertainment movement across the globe by creating memorable moments, inspiring participation, and supporting our team members and guests as we achieve new heights together.

We value creativity, innovation, integrity, diligence, customer satisfaction, as well as employee well-being. We apply these values through you to help create an atmosphere where we can continue to be "Purveyors of Awesome".

Currently, we are in search of Front Desk/Sales Agents to join our team!

As a Front Desk Agent, you are directly responsible for ALL Front Desk processes and procedures but most importantly selling Flight Club Memberships.

Job Duties

• Maintain a friendly, outgoing personality with our guests and team members.
• Conduct sales and recommendation of products based on guest needs.
• Introduce promotions and opportunities to the guest.
• Operate cash registers for all guest transactions; managing financial transactions and balancing drawers.
• Conduct daily, weekly, and monthly maintenance checks.
• Assist in managing inventory on a weekly basis.
• Support team lead in all opening and closing park procedures.
• Help maintain a clean environment; some janitorial duties will apply.
• Act as a first responder to emergencies and respond appropriately.
• Is able to stand for long periods of time and lift minimum of 20 pounds. Qualifications
  • Must be 16 years of age or older.
  • Customer Service and Sales experience preferred.
  • Amusement park, retail, hospitality or related experience is a plus.
  • Ability to work in a fast-paced environment is a must.
  • Able to work a flexible schedule during normal business hours, including weekends and some holidays.
  • Comfortable engaging with large groups of people.

Keywords: Defy, Charlotte , Front Desk Agent, Sales , Charlotte, North Carolina