Inside Sales
Company: Hubbard Pipe & Supply Inc.
Location: Concord
Posted on: January 26, 2023
Job Description:
Description:
Hubbard Pipe and Supply is seeking an energetic, self-motivated
individual to join our family-like atmosphere. We are a plumbing,
lighting, and irrigation distributor that assists local builders,
plumbers, and homeowners in the creation of beautiful living spaces
with kitchen and bath fixtures, as well as residential and
commercial lighting. We are a family owned, Christian company that
believes in taking care of our customers and employees. The ideal
candidate will have previous sales experience, enjoys working with
customers to help direct their vision into a reality, and excels in
a team first work environment. The Inside Sales representative will
work cooperatively with outside sales and other members of the
distribution team to grow existing customers, to create new
customers and meet or exceed monthly sales quotas at the
appropriate gross margin while increasing customer satisfaction.
Customer Focus
- Analyzes customer's current and future needs to quickly
determine if they can be helped over the phone or if they need to
be passed to the next level of customer service / sales.
- Adds value to customer and internal interactions by
understanding the true needs of the customer and their business
model.
- Uses company-provided systems for improved planning, history
collection, and to adopt new company behaviors.
- Organizes work time to maximize efficiency with a defined time
management process.
- Drives the account planning process to define and track
progress toward revenue, mix, and profit objectives.
- Incorporates the selling process within proposal writing and
pricing models to match company expectations.
- Understands the customer's business including metrics,
definitions of success, hierarchy, decision-making, etc.
- Establishes trusted advisor status to become a business
resource for customers in the relationship selling process.
- Meets and greets customers at the point of sale with service,
respect, and knowledge.
- Recognizes different customer types within the supply chain and
adjusts approach with each for optimal results.
- Demonstrates active listening skills to add value to customer
and internal interactions. Professional Knowledge & Skills
- Analyzes customer's needs quickly to determine if they need to
be passed to a technical expert.
- Learns and demonstrates competence in features and
functionality of all product lines as well as their application in
consumer environments.
- Expands product knowledge base in their primary sales
industries and into other sales industry through professional
training (ASA, Vendor/Manufacturer trainings).
- Adds value to customer and internal interactions by
understanding the market, customers, suppliers, and
competitors.
- Understands the nuances of competitor product offerings as well
as their target audience and strategies on how they reach that
audience.
- Provides market specific product needs and price points.
- Conveys accurate messages, ideas, and decisions through clear
verbal and written communication.
- Maintains professional appearance according to the employee
handbook.
- Attends and participates in all meetings and events to add to
team success.
- Demonstrates proficiency with related computer systems and
applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint,
email, etc.).
- Understands own organization's profit model and makes sound
decisions and recommendations to maximize. Qualifications
- Prior experience in Sales (required), within our industry
(preferred),
- A strong sales presence and good interpersonal skills
- Problem solving, leadership and listening skills
- Organizational and time management skills
- The ability to deal with a vast array of customers with varying
levels of product knowledge
- Able to engage in a consultative sales approach to recommend
solutions for the varying needs of the customer Requirements
- Education: High school diploma/GED required
- Experience: Minimum 2 years in similar position preferred
- Minimum 1 year in progressive position (2 years preferred)
- Product/applications experience preferred
- Wholesale distribution experience preferred
Requirements:
PI200894319
Keywords: Hubbard Pipe & Supply Inc., Charlotte , Inside Sales, Sales , Concord, North Carolina
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