Lead Operational Risk Officer-Commercial Transformation & Sales Enablement

Company: Wells Fargo
Location: Charlotte
Posted on: August 7, 2022

Job Description:

About this role:Wells Fargo is seeking a Lead Operational Risk Officer...The Commercial Banking Data Transformation & Sales Enablement (CB DTSE) Operational Risk Business Oversight Officer is responsible for the independent oversight of the DTSE front line operational risk management effectiveness. This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions with an emphasis towards data management risk oversight.The Commercial Banking Data Transformation & Sales Enablement is considered a thought leader and will assist the business oversight leader with all matters pertaining to DTSE Operational Risk coverage and oversight. In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, data management, change management, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs. The risk professional in this role will also develop detailed understanding of the business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks.In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staffRequired Qualifications:
  • 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
    • Strong understanding of Data management, change management, transformation initiatives and implementation oversight.
    • Strong understanding of corporate/business policies, and programs as it relates to data management
    • Strong understanding of data, processes, products and customer interactions where they manifest risk
    • Excellent verbal, written, and interpersonal communication skills
    • Strong analytical skills with high attention to detail and accuracy
    • Ability to influence and collaborate at all internal organizational levels
    • Strong strategic and conceptual thinking skills
    • Ability to articulate complex concepts in a clear manner
    • Leadership skills including the ability to influence effectively in a matrix environment
    • Strong relationship management skills
    • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
    • Meaningful knowledge across the enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
    • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
    • Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
    • Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
    • Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
    • Flexibility and business savvy to navigate a complex, highly-matrixed organization
    • Experience providing reporting and updates to senior-level management Preferred locations(s) listed above. Other locations within the Wells Fargo footprint may be considered for current Wells Fargo employees. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Charlotte , Lead Operational Risk Officer-Commercial Transformation & Sales Enablement, Sales , Charlotte, North Carolina