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Inside Sales Representative

Company: Midwest Hose & Specialty, Inc.
Location: Charlotte
Posted on: June 26, 2022

Job Description:


Inside Sales Representative

About Us:

Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, weve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.

We pride ourselves in offering a premier benefits package which includes:


Very competitive compensation
401(k) plan with company match
Company paid health and dental insurance plans
Basic life and AD&D insurance
Paid holidays
3 weeks of paid vacation accrual within first year
Great work/life balance
Casual dress environment
Career longevity
Professional growth


If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path please apply today!

Summary of Position:
Responsible for marketing, promoting, and profitably selling MWH products and services to existing and potential customers. Enhance customer satisfaction and meet sales and profitability goals.


Roles and Responsibilities:


Develop business strategies to raise customer pool, expand store traffic, and optimize profitability
Initiate and maintain business relationships with customers primarily in the oil field at rig locations and with local field office personnel
Meet sales goals by training, motivating, mentoring and providing feedback to staff
Ensure high levels of customer satisfaction through excellent service
Sell to prospective customers using either pre-established leads or leads self-sourced by incumbents
Complete store administration and ensure compliance with policies and procedures
Sell, service, and promote Midwest Hose product line to external customers
Maintain outstanding store condition and visual merchandising standards
Propose innovative ideas to increase market share
Maintain issues that arise from staff or customers
Provide on-the-ground support for sales
Meet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them
Develop and implement new sales initiatives
Provide report of sales data to superiors
Maintain professionalism in the work place
Perform any other assigned proprietary duties




Qualifications and Requirements:


Familiar with standard concepts, practices, and procedures within sales and management
Experience and judgement to plan and accomplish goals to perform a variety of tasks
Proficiency in assessing, profiling and analyzing merchants' needs and proposing customized proposals
Excellent verbal and written communication skills
Critical thinking and reasoning to provide customer support and satisfaction
Excellent verbal and written communication skills
Solid computer skills such as typing and navigation through various computer programs including MS Outlook, Excel, and Windows
Must be able to type at least 50 WPM
Compassionate and patient customer service skills
High attention to detail
Ability to retain product knowledge
Commitment to work additional hours as needed to complete orders received daily
Energetic, outgoing, and positive attitude
Good organization skills
Reliable and dependable
Team-player
Ability to prioritize and manage time
Hose and/or hydraulic experience is desired



Education and Experience:


High School diploma or GED (required)
Some college experience (preferred but not required)
Prior industry related sales experience (highly preferred but not required)
Prior industrial hose industry experience (highly preferred)

Keywords: Midwest Hose & Specialty, Inc., Charlotte , Inside Sales Representative, Sales , Charlotte, North Carolina

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