Inside Sales Representative
Company: Waste Pro
Posted on: May 16, 2022
SummarySUMMARY OF Position:The Inside Sales Representative
provides for the short and long term growth of WP revenues through
providing over the phone customer service and sales
support.ESSENTIAL JOB FUNCTIONS:1. Understands business needs and
expectations of the customers and provides relevant solutions 2.
Ensures proper attention to every customer 3. Analyzes and
understands the choices and capacities of the customer and suggest
suitable products 4. Call prospective customers, explain details of
the different products and services offered and initiate the sale5.
Achieves sales targets and improves goodwill of the organization6.
Responsible to close sales deals and achieve customer satisfaction
7. Uses Tower system to gather information, provides information,
and/or update customer records. 8. Completes cross training with
other departments to include Operations, Sales, and Billing. 9.
Records details of sales transactions and submit reports to Sales
Manager 10. Establishes customer accounts by negotiating and
documenting service type, pricing, billing, and other required
information. Communicates concise and accurate information.11.
Provides customer retention by providing high level customer
service and offering alternatives to cancellation request. 12.
Serves as the customer's advocate by solving problems on the
customer's behalf and by engaging the right department and people
within Waste Pro. 13. Supports other service lines when
required.WORK ENVIRONMENT:* Normal setting for this job is: Office
SettingQUALIFICATIONS:* Education: AS degree preferred .Related
work experience can be substituted for educational requirements.*
1+ years of progressive sales experience.* Demonstrated ability to
apply consultative and solutions based selling skills.* Experience
with sales generation, customer interaction, presentation, client
interaction, negotiation, account management, forecasting, pricing,
and sales closure.* Superior written and oral communication skills
combined with above average organization, interpersonal, listening,
presentation and problem solving skills.* Professional demeanor and
ability to function with the utmost honesty and integrity.*
Proficiency in using array of software packages, including MS
Outlook, Word, PPT and Excel.* Organized and intellectually able to
eliminate sales obstacles through creative and adaptive
approaches.* High degree of autonomy, yet team oriented with
ability to work cross functionally within dynamic environment. *
Ability to handle a heavy volume of calls in a professional and
efficient manner, * Ability to multi task. * Ability to react well
under pressure and treat others with respect * Ability to
Prioritize and plan work activities * Ability to adapt and deal
with frequent changes in the work environment, manage difficult or
emotional customer situations and respond promptly to service.OTHER
JOB RESPONSIBILITIES:* Employees in this job classification must
attend and participate in corporation sponsored training courses as
assigned. * Employees in this job classification are responsible
for keeping up to date on current technology, as job appropriate,
being used by Waste Pro USA.* Any additional job duties that may be
assigned by the Supervisor.
Keywords: Waste Pro, Charlotte , Inside Sales Representative, Sales , Concord, North Carolina
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