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Sr. Media/Ad Sales Trainer

Location: Charlotte
Posted on: May 16, 2022

Job Description:

Spectrum Reach () grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.

At Spectrum Reach we offer a hybrid work arrangement for most roles.


The Facilitator III serves as a Senior Media Sales Trainer to facilitate learning at Spectrum Reach, the Advertising Sales Division of Charter Communications, Inc. They are a high level contributor, works independently and/or collaboratively on complex projects and is seen as a resource and expert to the organization. This is a senior level position that requires 5 years of training/facilitation experience and up to 5 years of experience in the Advanced Advertising industry.


  • Facilitates learning in variety of content areas, with particular focus on Advanced Advertising space and Selling Skills. Leads learning through a variety of delivery methods to develop participants' skill sets. Mediums may include Instructor Led Training (ILT), Virtual Instructor Led Training (vILT), rapid learning, eLearnings, and videos.
  • Collaborates with Learning & Development team, business partners and greater project team to perform analysis of learning needs and implement a solution that supports initiative and its goals. Take lead training role in task forces, committees and/or team meetings providing learning subject matter expertise. Ensure training programs are tied to bigger picture company initiatives.
  • Creates and follows facilitator guide to lead learners through appropriate activities, discussions and debriefs. With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change.
  • Leverages a project management approach to ensure events are proactively managed for successful execution. Completes all pre-training and post-training duties, including LMS submission forms, session registration, classroom preparation, participant attendance, evaluation assessments and follow up communication.
  • Maintains knowledge on specific course content to evaluate current training solutions and make timely and relevant content updates.
  • Monitors, reports, and recommends delivery modifications to ensure training effectiveness.
  • Troubleshoot technical issues and problems before and during sessions
  • Seeks input from peers, stakeholders and learners on projects for continuous improvement
  • Shadow training end-users to gain deeper understanding of how training translates in the business
  • Pursues development opportunities focused on facilitation, learner engagement and classroom management excellence
  • Facilitate the self-discovery of strengths and opportunities for development in others
  • Serve as peer mentor
  • Serve as a resource on complex technical issues.
  • Serve as back up training team lead when needed
  • Perform other duties as requestedREQUIRED QUALIFICATIONS
    Skills/Abilities and Knowledge
    • Demonstrate expert industry and company specific knowledge.
    • Fluency in Consultative Selling Strategies and Advanced Advertisings data targeting capabilities preferred.
    • Must be able to develop and maintain a strong knowledge of organizations selling strategy, workflows, and key differentiators to our customers.
    • Excellent presentation and classroom management skills, in-person and virtually
    • Solid knowledge of different learning approaches
    • Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
    • Experience working with Learning Management Systems, Webex and Smartsheet preferred
    • Ability to communicate orally and in writing in a clear and straightforward manner
    • Ability to communicate with all levels of company personnel, including senior leadership
    • Ability to deal with the public in a professional manner
    • Strong organizational skills with ability to manage multiple projects under tight timelines
    • Detail oriented
    • Strong customer focus
    • Supervisory experience preferred
    • Participation in a professional industry association as a chair or volunteer preferredEDUCATION
      • Bachelors degree or equivalent combination of training and/or work experience
      • Related Work Experience
      • 5+ years training delivery experience at professional level or equivalent
      • 5+ years experience or equivalent in the functional area and or business unitWORKING CONDITIONS
        • Frequently travels
        • Valid driver's license, satisfactory driving record within Company required standards, and auto insurance HTR330 310518-10 310518BR

Keywords: SPECTRUM, Charlotte , Sr. Media/Ad Sales Trainer, Sales , Charlotte, North Carolina

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