Automotive Rental Agent
Company: Scott Clark Honda
Posted on: May 15, 2022
Job DescriptionScott Clark Auto Group is looking for a Rental
Sales Agent to join our team. The Rental Sales Agent provides a
friendly, world-class, and efficient transaction at both the time
of rental and at the time of vehicle return using company approved
policies and procedures.
- Rents automobiles to customers by performing the following
- Answers the phones and assist customers in a friendly, helpful,
and prompt manner.
- Determines type of vehicle and accessories desired by customer,
location for pick up and return of automobile, and number of days
needed for rental.
- Quotes the approximate cost of rental, based on type of
automobile, daily rates, estimated mileage, insurance coverage
requested, and amount of deposit required.
- Examines customer's driver's license and credit card to
determine validity of identification and eligibility for
- Completes rental contract, explains rental policies and
procedures, verifies credit card, and obtains customer signature
- Calls our cleanup department and/or our service area to
determine automobile availability and requests delivery.
- Checks automobile upon return for damage and records mileage
and fuel level reading.
- Accepts automobiles returned by customer and computes rental
charges based on type of automobile, length of time, distance
traveled, taxes, and other expenses, such as late charges or damage
fees incurred during rental.
- Reconciles cash or credit card slips with rental agreements and
sends them on to management.
- Adds fluids such as fuel and/or takes vehicle to service to
maintain the automobile.
- Maintains professional appearance.
- Attends managers meetings as requested.
- Other duties may be assigned. Position Requirements:
- Excellent listening/communication skills, outgoing and positive
- Punctual nature and ability to handle schedule flexibility and
dynamic work environment.
- Professional appearance and eager to improve on all
- Valid driver's license and clean driving record.
Keywords: Scott Clark Honda, Charlotte , Automotive Rental Agent, Sales , Charlotte, North Carolina
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