Customer Service Representative
Company: Public Storage
Location: Charlotte
Posted on: January 14, 2021
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Job Description:
Company DescriptionPublic Storage is committed to providing a
safe environment to the public, our customers, and our family of
employees! We are--Public Storage, the self-storage industry leader
established in 1972. And with over 2,500 locations across 38
states, we're still growing! We continue to shape the way the
industry operates by offering innovative new ways for customers to
secure storage space. With online rentals and additional
contactless options, there's never been a more exciting time to
join our team. And, we've transitioned to a socially-distant
business model, so you don't need to worry about training as part
of a group or working in a crowded space. You will learn about our
safety guidelines and many in-store precautions designed to keep
you and our customers safe, because your health and well-being
matters to us and we don't take it lightly!Job DescriptionAs a
Property Manager, you provide superior customer service and a
positive experience to all customers, but not in the early morning
or late at night. You enjoy providing solutions to customers and
selling products and services. You do not mind splitting your time
between the office and outdoors to ensure the grounds and buildings
are at a quality you can be proud of. If this is you, you have
found your fit; our full-time Property Manager position is perfect
for you and we will train you to succeed!Work independently at
multiple locations within your District; spend time both inside and
outside our property offices.Makes sure you customer service skills
translate into a positive move-in experience; get customer reviews
that will make you proud!Recommend storage solutions and assist
customers with their storage needs.Perform cleaning and
maintenance, such as keeping surfaces and high-touch areas clean;
sweeping, mopping, picking up trash and wiping windows.Make
customer calls to answer questions about their account and collect
payments.Conduct daily physical storage unit inspection; confirm
inventory availability and ensure spaces are secure and/or ready to
rent.Manage, audit, balance cash drawer; prepare and make daily
deposits.Take pride in the appearance of your property; maintain a
clean and debris-free location.Sell packing and moving
supplies.Exceed company goals and expectations at your assigned
properties & get rewarded for it!Job BenefitsFull-time work
schedule--- 9:30 am to 6:00 pmBenefits - medical, dental, vision,
401(k), Paid Time Off, Sick Time--Best in class training -learn a
variety of skills & build your resumeCareer progression
opportunitiesHourly rate of $11.00On-site company housing at many
locationsSafe, socially-distant work
environmentQualificationsSuccessful candidates come from a variety
of customer-centered environments including retail, restaurant,
fast food or other service based companies.Additional
InformationAll your information will be kept confidential according
to EEO guidelines.REFD0219REM2
Keywords: Public Storage, Charlotte , Customer Service Representative, Sales , Charlotte, North Carolina
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