Customer Support Agent
Company: Sykes
Location: Charlotte
Posted on: September 13, 2020
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Job Description:
Job descriptionAt SYKES, we help people one caring interaction
at a time and that starts with YOU! In fact, 96% of our work at
home agents tell us they are very satisfied with SYKES as a place
to work! We help more than 36 million people answer a question or
solve a problem each year from the safety, comfort and convenience
of our own homes. Founded in 1977, we are a trusted work from home
company. While other companies are learning how to set up virtual
work for the first time due to COVID, SYKES has more than 20 years
of experience offering 100% virtual work making us a leader in
serving the world's most recognized brands. As a SYKES Customer
Service Agent:You'll enjoy:Benefits including medical, dental,
life, vision insuranceCompany-matched 401(k) planGenerous paid time
offHands-on classroom trainingOpportunities for advancementPersonal
benefits/savings of working from home including, time, money, and
environmental savingsAbout SYKESSYKESHome is part of a global
company with more than 55,000 employees serving major brands you
love. Every time we help people answer a question, solve a problem
or find a solution we create a meaningful connection and job
fulfillment. Our teams become friends and are part of our family.
Answer the call! Apply now to start your journey to a new, exciting
career with SYKESHome!EEO statementEOE/Veteran/DisabledRequired
qualifications, skills and experienceReady to work, committed to
your success and eager to learnAn empathetic, helpful and
resourceful problem-solverFriendly and professionalAn excellent
communicator who likes to connect with people via phone to provide
customer serviceAble to navigate on a PCAble to provide a
stand-alone monitor, USB headset and quiet, distraction-free
workspaceDesired qualifications, skills and experienceExperienced
providing customer service Experienced in financial services,
healthcare or technology
Keywords: Sykes, Charlotte , Customer Support Agent, Sales , Charlotte, North Carolina
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