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Customer Support Agent

Company: Sykes
Location: Charlotte
Posted on: September 13, 2020

Job Description:

Job descriptionAt SYKES, we help people one caring interaction at a time and that starts with YOU! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work! We help more than 36 million people answer a question or solve a problem each year from the safety, comfort and convenience of our own homes. Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work making us a leader in serving the world's most recognized brands. As a SYKES Customer Service Agent:You'll enjoy:Benefits including medical, dental, life, vision insuranceCompany-matched 401(k) planGenerous paid time offHands-on classroom trainingOpportunities for advancementPersonal benefits/savings of working from home including, time, money, and environmental savingsAbout SYKESSYKESHome is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKESHome!EEO statementEOE/Veteran/DisabledRequired qualifications, skills and experienceReady to work, committed to your success and eager to learnAn empathetic, helpful and resourceful problem-solverFriendly and professionalAn excellent communicator who likes to connect with people via phone to provide customer serviceAble to navigate on a PCAble to provide a stand-alone monitor, USB headset and quiet, distraction-free workspaceDesired qualifications, skills and experienceExperienced providing customer service Experienced in financial services, healthcare or technology

Keywords: Sykes, Charlotte , Customer Support Agent, Sales , Charlotte, North Carolina

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