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Inside Sales Consultant

Company: Charlotte Hornets
Location: Charlotte
Posted on: March 28, 2020

Job Description:

Essential Duties and Responsibilities* Responsible for the sale of new full season tickets and partial season ticket plans* Expected to prospect and qualify all potential sales opportunities* Maintain computerized records of all season ticket customers and prospects with our CRM system* 100 outbound phone calls daily* Provide excellent customer service* Meet or exceed weekly and monthly sales goals* Assist customer service efforts (mailing invoices, tickets, etc---)* Assist with Select-A-Seat events* Complete 3-5 face-to-face appointments per week (show seats, give arena tours)* Game night duties as assigned (visit clients, works sales table, etc---)* Attend weekly meetings and role-play sessions conducted by Inside Sales Manager* Participate in sales driven arena events* 10-12 month training program* Other duties as assigned by ManagerRequired Skills, Experience and Abilities(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)* Bachelor's degree from an accredited college or university in Business, Sports Management, Marketing or related field* Ability to work as a team player* Excellent customer service skills* Presents self in professional manner and have ability to interact with all levels of organization and outside contacts* Interpersonal skills -listens to others, works well in a team environment* Excellent communication skills including written and verbal; ability to present ideas clearly and concisely* Planning and organizing, can prioritize work activities; uses time efficiently* Detail Oriented* Adaptability - adapts to change in the work environment, manages competing demands and is able to handle frequent changes* Dependability - consistently at work on time, follows instructions, responds to manager's instructions* Ability to multi-task* Ability to work extended hours including nights, weekends, holidays* Ability to work in a fast-paced environment* Strong computer skills - including all Microsoft Office software programs* Ability to attend all home games* Desire to be a sales industry leader* Ability to present sales material to potential clients

Keywords: Charlotte Hornets, Charlotte , Inside Sales Consultant, Sales , Charlotte, North Carolina

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