Sales Enablement Supervisor

Company: NaviSite
Location: Charlotte
Posted on: December 5, 2019

Job Description:

Date posted 11/22/2019 Requisition Number: ******BR Location: United States - North Carolina - Charlotte Area of Interest: Direct Sales, Outside Sales, Sales Position Type: Full Time JOB SUMMARY The Spectrum Sales Enablement Supervisor of Residential Direct Sales is r esponsible for the execution of the new direct sales representatives (DSRs) development program (90-day program) that includes coaching, business performance reviews, and training. MAJOR DUTIES AND RESPONSIBILITIES Support all efforts to simplify and improve the new-hire sales representative (DSRs) experience Lead efforts to improve new hire performance, engagement, motivation, in the initial 90-days of employment Guide each new hire group through onboarding, new-hire class training expectations Promote the integration of the new hire with the local teams and business leaders Diagnose and recommend training/practice modules based on the business supervisor field evaluation observations and performance metrics Coache, practice, and role-play with new hire both tools usage (BuyFlow and Realtime) and sales skills (engagement and close) based on The Spectrum Way (virtually and in-person) Assess new-hire performance based on job expectations and cohort group performance providing feedback and action plans to the local front line leaders. Assist in the coordination of training logistics for other parts of the organization as needed Support other Nesting Supervisors as needed REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Successful door to door sales experience Strong organization and prioritization skills Clear ability to communicate orally and writing in a clear and straightforward manner Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and communication tools such as Webex Ability to communicate with all levels of executive, management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) Ability to show judgment and initiative and to accomplish job duties Ability to work independently and with a group, including virtual teams Ability to assess needs and create business and performance objectives Skills in team building, relationship building, facilitation, and presentation High energy Education A Bachelors degree in Human Resource Development, Business Administration, Organization Development or related field or equivalent experience Related Work Experience Successful sales performance in a door to door or face to face environment -3 years Sales coaching - 2 years Project management experience - 1 years PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Knowledge of the cable or telecommunications industry Experience in positioning and presenting new products/pricing People engagement and motivation Time management WORKING CONDITIONS Office environment Regular phone calls with sales representatives and manager Approximately 5% travel The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13533 Business Unit: Marketing

Keywords: NaviSite, Charlotte , Sales Enablement Supervisor, Sales , Charlotte, North Carolina