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Operational Risk Consultant 5 - Regulatory Relations, Strategy, Engage

Company: Wells Fargo
Location: Charlotte
Posted on: October 13, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.Wells Fargo Regulatory Relations (WFRR) oversees regulatory relations for Wells Fargo. It ensures an organized and cohesive approach to interacting with regulators and leads the company's efforts to have a sustained and proactive dialogue on risk management to address regulatory expectations. It is responsible for developing and implementing the overall strategy for regulatory engagement, ensuring transparency and consistency of communications, providing oversight and guidance on the quality of regulatory responses, and ensuring adherence to enterprise-wide requirements.The Regulatory Relations Strategy, Engagement, and Governance group develops our regulatory engagement strategy, sets standards and expectations for managing regulatory relations across the enterprise, and partners on cross-group and critical regulatory interactions. It also manages the various governance processes, establishes appropriate communications protocols and programs, and ensures transparency across the enterprise. It also acts as a single point of contact for regulators at the enterprise level, as well as a point of contact for other groups within WFRR, business and functional groups across the enterprise specific to the definition and alignment of overall standards and approach of implementation. Responsibilities include but are not limited to:

  • Assist in the formation of the regulatory engagement strategy and framework.
  • Define and maintain the end-to-end strategy for Wells Fargo regulatory engagement in partnership with other impacted stakeholders or contributors (e.g., group-level regulatory relations, Legal, Compliance)
  • Partner with other Wells Fargo groups to align strategies around people, process, technology, and data
  • Help ensure implementation roadmaps to help implement the strategy are well defined, socialized and executed per agreed upon scope and timeline
  • Support the implementation of regulatory relations policy and procedures. Over time become a subject matter expert on process components in order to provide guidance to downstream consumers
  • Maintain, evolve, and implement key governance documentation, including policy and procedures, using sound change management disciplines
  • Liaise with the enterprise policy office to ensure alignment and compliance with firm-wide policy and procedure standards
  • Partner with other policy and procedures owners with upstream and/or downstream impact to the regulatory relations framework (e.g., data retention, issues management, change management, etc.) to help ensure continued alignment and connectivity
  • Assist project management resources and implementation activities leveraging internal and external resources
  • Support the definition of regulatory relations-specific taxonomies and identification of thematic linkages with other firm-wide taxonomies to help support more robust and reconciled data, analytics and reporting
  • Develop written and verbal internal and external communication channels (e.g., intranet sites, in-person forums, working groups) that help strengthen the overall regulatory relations capability and provide greater awareness and connectivity
  • Continue to review and optimize business processes to help ensure process effectiveness and efficiency
  • Contribute relevant subject matter expertise throughout the lifecycle of all technology build efforts supporting regulatory relations
  • Support the overall mission and vision of Wells Fargo Regulatory Relations through collaboration and support of all groups and team members
  • Provide leadership in the integration/implementation of programs with cross functional business partners, recognizing the significance of competing priorities and strategies, and adjusting as necessary ***To be considered for role, candidate(s) must be willing to be located in the (3) target locations listed***Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo.

    Required Qualifications
    • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications
      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • Compliance and regulatory systems experience
      • Experience developing, implementing and monitoring a risk-based compliance program to assure compliance with federal, state, agency, legal and regulatory requirements or providing oversight to a compliance function
      • Knowledge and understanding of complex regulatory/compliance issues and potential solutions
      • Experience leading efforts with multiple stakeholder groups
      • Knowledge and understanding of operations strategy and policy development

        Other Desired Qualifications
        • Ability to provide credible challenge, while exercising sound judgement and professionalism, in order to achieve consistency and drive efficiency
        • Experience in business writing, reviewing/editing and optimization of business-related documentation such as business and technology strategies, policy, procedures, training materials, and/or executive-level reports or briefings to provide clarity and conciseness to help facilitate ease of consumption, implementation, and decision-making, where applicable
        • Ability to excel in an environment that is still in a design, build, and implementation mode and contribute to the overall vision, mission and strategy
        • Possesses strong collaboration skills (intra and inter-team) and drives and thrives in a team-oriented culture; is willing to perform or assist in tasks and activities regardless of tenure
        • Performs day-to-day tasks and activities with brand-management and value-proposition in mind
        • Ability to identify and present processes / operational enhancements
        • Understanding of current technology capabilities to enable quicker time-to-market, increased efficiencies and overall cost reduction as related to the components of regulatory relations and the intersection between other regulatory change components

          Job Expectations
          • Ability to travel up to 10% of the time


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Charlotte , Operational Risk Consultant 5 - Regulatory Relations, Strategy, Engage, Professions , Charlotte, North Carolina

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