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Business Support Consultant 4

Company: ATR International, Inc.
Location: Charlotte
Posted on: May 19, 2019

Job Description:

ATR International, Inc. is an IT staffing leader and places a wide range of technical professionals at many of the most innovative companies. We are currently recruiting for the following position for one of our clients. If this position is not a fit for you, to send us your resume and our recruiters will find one that is. Position Information Requisition ATR158942 Position title Business Support Consultant 4 Location Charlotte, NC Contact Information Jennifer Hall Job Description Leads support functions andor operationsproduction oversight usually for multiple business groups for a Line of Business or for a significantly diverse and complex business group within a Line of Business. Functions supported may include policyprocedure administration and adherence, systemschange initiatives, business continuity planning, legal and regulatory adherence, SLA negotiationdevelopment, reporting and analysis, project funding, pipeline, process improvement, quality management, MBO development, communications, financial controlbudgeting oversight (example monitoring business expenses) andor team member processing (example planning focal review). Consults with management and business partners on strategic approaches, effectiveness of support function, and business performance improvement opportunities for the applicable business functions. Presents to executive management on business performance and recommends strategies to implement changes and improvements. Utilizes thorough knowledge of the LOB's or business group's functional area or products to support and drive strategic initiatives for the business. Provides work direction to lower level staff. Local Process Definition Expert and Support (tool, practices and standards) for the aligned business Process Modeling tool functional expert Will understand and become an expert on the process definition standards (modeling, architecture, object relationships) Will understand use of Risk Management module Will understand and become power user of all iGrafx Platform modules BPMN expert o Knowledgeable of Taxonomy alignment Shares lessons learned and best practices with LOB users when appropriate o Liaison with Enterprise librarian other LOB Librarians to promote Community of Practice Local Custodian for Process Assets o Partner with Enterprise Process Librarian to maintain repository and alignment with enterprise standards Ensure data integrity meets standards established for different object types and associated meta data Introduce new Objects that may be needed for approval by EPE Review and rationalize obsolete data within the Repository Drive remediation of defects for the line of business data o Accountable for repository compliance Definition and Enforcement Provide requests to EPE for newly needed reports Review and approve requests for configuring iGrafx filters, templates and attributes for their LOB and submitting them to Enterprise Librarian team Enterprise Program Alignment Ensure local business Process Definition Strategy is in line with overall Enterprise Process Definition Strategy Speak and provide requirements on behalf of LOB to EPE as related to Business Process Management Provide input for capacity growth in the Librarian role for this specific business unit based on the process inventory quantity and growing BPM needs. Help support the execution of the Enterprise Process Definition Delivery Process Become expert on Process Definition Onboarding Framework Understand existing program and focus areas to build a holistic integrated on-boarding strategy (frameworks, risk and regulatory programs, LOBenterprise initiatives) in partnership with EPE. Help understand the existing business technology architecture landscape for the organization Work with Scrum Master to feed scoped deliverables into an agile delivery plan o Help understand the existing business project inventory, active process improvement efforts, MBOs and transformation efforts that could be impacted by BPM program. o Perform Stakeholder mapping Identify the list of macro and micro services to be engaged to on-board line of business to the enterprise process modeling repository Help deliver target state process definition architecture and an onboarding roadmap in partnership with EPE. Identify business process repository requirements Understand and collect Process based reporting requirements for business Assist with creation of deployment plan in partnership with EPE. IGrafx Access support Will support and oversee iGrafx access requests and ensure the appropriate resources are provided the correct access profile according to the security model. Understand role based security models and align to business needs Assist with collection of Access Management needs Work with EPE to provide access to the users within the respective LOB folder area Incubation and Innovation Provide enhancement ideas and requirements to EPE for needed BPM functionality Participate in business case proposals for new iGrafx or BPM functionality Participate in POCs for iGrafx solutions Participate in UAT as needed After-hours and weekend work may be required to support change requests. Requirements 8 year of experience in one or a combination of the following business support, project management, implementation, business operations or strategic planning in financial services Minimum Qualifications Additional Qualifications Note Must be eligible to work directly for us on a W2 basis. Is this position not a fit for you? to send us your resume and our recruiters will find one that is. To be considered for this position, please click the "Apply Now" button. Visit our website at for an up-to-date listing of opportunities.

Keywords: ATR International, Inc., Charlotte , Business Support Consultant 4, Professions , Charlotte, North Carolina

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