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Application Support Analyst

Company: Sonoco Products Company
Location: Charlotte
Posted on: May 20, 2019

Job Description:

You will like working for us as we have amazing people and a highly collaborative culture. Global success hasn t changed our tight-knit feel we ve simply grown into a larger, more diverse family. We have thousands of jobs around the globe and encourage all of our associates to chase their dreams without having to find them in another company it truly is a special place.

SONOCO S TRIDENT DIVISION HAS AN IMMEDIATE NEED FOR AN APPLICATION SUPPORT ANALYST THAT WILL BE RESPONSIBLE FOR THE DIVISION S UTILIZATION OF PRODUCTION TECHNOLOGY SOFTWARE, ENSURING THE MAXIMUM BENEFIT IS ACHIEVED FROM AN EXTREMELY COMPLEX SUITE OF TOOLS. THIS POSITION INVOLVES COLLABORATING WITH OTHER MEMBERS OF THE TECHNICAL SOLUTIONS TEAM BASED AT TRIDENT SITES AROUND THE WORLD WITH THE GOAL OF STANDARDIZING THE WAY IN WHICH THE TECHNICAL SOLUTIONS TEAM CONFIGURES PRODUCTION TECHNOLOGY SOFTWARE.

* You will be an evangelist of our global values and principals

* You will be responsible for configurations, maintenance, and support of Production Technologies used to drive global environments.

* You will advocate Production Technology tools, promoting good working practices and ensuring the current feature set is being used to its fullest.

* You will work closely with the Development team to advance the integration of production technology and in house developed solutions.

* You will assist with feasibility analysis feedback on configuration requests along with managing expectations of what is feasible.

* You will transfer your packaging lifecycle knowledge into business configuration solutions.

* You will be persistent with adherence to Production Technology global configuration consistency policies.

* You will maintain production systems that include Esko, Hybrid and Adobe.

* You will interpret, approved and documented requirements into technology configurations and developments.

* You will configure system workflows and process to improve efficiency, performance, scalability and quality.

* You will provide adequate assistance to internal departments while encouraging and supporting the broader innovation framework for the organization.

This position is located in our new beautiful offices based Cincinnati, Ohio, or Charlotte, NC.

* We expect you to believe and promote our global values and principals

* We expect you to be proficient in ESKO Web Center, Automation Engine and a understanding Graphic Production Technologies.

* We expect a minimum of 5 years in packaging life cycle management and or equivalent prepress/print production experience.

* We expect you to have experience working with Esko, Adobe Creative Suite, Microsoft Office Suite.

* We expect a Bachelor s degree from an accredited institution in Computer Science, Engineering, Graphics Arts or equivalent industry experience.

* We expect you to assist in documenting Functional Requirements for development

* We expect you to occasionally visit customer locations to support our Customer Services teams in relevant areas

(This is a progression experience and level will be based on candidate experience and business needs)

We care about the health and wellness of you and your family. That s why we offer a comprehensive benefits package that makes it easier to manage your health and provide financial security for you and your family. In addition, we offer competitive wages and retirement plans.

Apply today and help us grow stronger.

For more information, visit www.sonoco.com/careers or follow us on social media @Sonoco careers!

#LI-JL1

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Keywords: Sonoco Products Company, Charlotte , Application Support Analyst, Professions , Charlotte, North Carolina

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