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Sr. Service cloud consultant/service cloud functional analyst:

Company: TOPSYSIT
Location: Charlotte
Posted on: April 19, 2019

Job Description:

Sr. Service cloud consultantservice cloud functional analyst Location is charlotte, NC Client is Michellin Long term contract Your future duties and responsibilities bull Understand business and propose the best implementation using the SFDC solution. bull Conduct requirements and solution concept workshops bull Facilitate business process analysis and automation discussions bull Demonstrate thorough understanding of business process by documenting requirements, end to end process flows, etc. bull Guide best practices for security model, mobile deployment strategies, workflow, data validation and analytics bull Conduct analysis of systems specifications and use analysis diagramming tools to represent business technical processes. bull Engage with business stakeholders to gatheranalyze requirements and map them to solutions that leverage salesforce functionality. bull Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation. bull Manage relationships with stakeholders to achieve project goals bull Maintain collaborative relationships with external vendors to achieve project goals, where necessary. bull Participate in the evolution of team best practices, standards and policies bull Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG. bull Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects. Thanks Regards, Sam Topsys IT Solutions 13010 Morris Rd, bldg 1, STE 600, Alpharetta, GA 30004 Office678 609 5969 E mailsamtopsysit.com www.topsysit.com

Keywords: TOPSYSIT, Charlotte , Sr. Service cloud consultant/service cloud functional analyst:, Professions , Charlotte, North Carolina

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