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Professional Services Sr. Consultant Functional

Company: IBM
Location: Charlotte
Posted on: February 15, 2019

Job Description:

**Job Description** Oniqua, an IBM Company, provides high return on investment (ROI) spare parts optimization solution that is transforming the way leading companies manage their capital-intensive assets. Our solution delivers business-critical insights to asset-intensive industry through a state-of-the-art SaaS platform built on industry-leading technology and analytics. Oniqua is a rapidly growing IBM solution practice that operates in an entrepreneurial manner with people passionate about what we thrive to do it better than any other company on the planet. Our team and solutions consistently deliver the world?s best Maintenance Repair and Operations (MRO) solution to the biggest brands around the globe, oftentimes delivering 100-400% ROI in the first 12 months. IBM is looking for a qualified and high-energy Professional Services Sr. Consultant. This is a team-oriented position with responsibility to our largest customers and with strong potential for growth and overachievement. We are seeking candidates who enjoy a fast-paced environment with multi-role responsibilities, and who bring a lot of enthusiasm to the job. This is a business-consulting role working with strategic customers and has central importance to our ongoing success as a company. Key Responsibilities and Accountabilities: + Manage and deliver enterprise implementation projects with our largest and most strategic customers + Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline + Deliver business analysis and solutions engineering ? work closely with our customer champions to understand in detail the use cases and business processes, and define and implement the solutions in IBM + Prepare technical objectives ? identify and describe key goals and provide the work processes to achieve these goals + Engage with customers and other parties to develop system design, functional and technical specifications to meet customer functionality, reporting, customization and integration requirements + Serve as the software expert and product specialist, aiming to solve customer business challenges + Engage closely with and provide feedback to Product Management and Engineering regarding customers? unmet product needs Experience and background + Ability to deliver world-class services and high-impact results + Ability to balance multiple projects at any given time and stay on top of all details + Ability to facilitate and harness cross-team collaboration working with teams in-person and virtually across the globe + Strong presentation and communication skills + Enthusiastic, personable and flexible + Team player + Positive attitude and very customer-centric; always willing to put the customers? needs first + Expert knowledge of various software development process models and with procedural and object-oriented programming concepts. + Knowledge of build systems and software development tools **Required Behavioral Attributes:** + Experience on Business consulting relating to Inventory Management or Materials and Reliability + Experience tracing and troubleshooting technology + Must Have Excellent customer service skills + Ability to learn technology quickly through instruction and self-training + Excellent communication skills with the ability to communicate customer requirements, objectives, and technical IT drivers to the company?s professional services, support and technical services organizations + Decisive, resourceful and innovative, with demonstrated success at developing and implementing original ideas + High energy and the ability to focus on measurable results + Desire to work within a fast paced, start-up organization + Proficiency in Microsoft Word, Excel, PowerPoint and Visio Prefer candidate's located in Denver, CO or surrounding area. Would consider candidate's living near a major airport in various cities - Houston, TX, Chicago, IL or New York, NY. **BENEFITS** Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population. IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. **Required Technical and Professional Expertise** + 7+ years of Inventory Management and/or Materials and Reliability industry experience + 7+ years professional services / technology consulting / sales engineering experience with focus in software / IT in enterprise customers (SAP, Oracle, Maximo) **Preferred Tech and Prof Experience** + 15+ years of Inventory Management and/or Materials and Reliability industry experience + 15+ years professional services / technology consulting / sales engineering experience with focus in software / IT in enterprise customers (SAP, Oracle, Maximo) + Prefer candidate's located in Denver, CO or surrounding area. Would consider candidate's living near a major airport in various cities - Houston, TX, Chicago, IL or New York, NY. **EO Statement** IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM, Charlotte , Professional Services Sr. Consultant Functional, Professions , Charlotte, North Carolina

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