Consumer Product Strategy Analyst III
Company: Disability Solutions
Location: Charlotte
Posted on: April 20, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
performing more complex analysis and modeling to minimize loss
exposure and negative impacts to the customer experience. Key
responsibilities include utilizing a variety of systems such as
Excel, SAS, SQL, Tableau, and other relational data bases to
provide analytical support on strategies, ensure goals are met, and
propose policy and procedural changes within segmentation
structures to produce optimal results. Job expectations include
evaluating data to assess potential fraud risk and create
mitigation strategies.Responsibilities:
- Recommends ways to help the business achieve desired outcomes
and make informed business decisions using data analysis
outputs
- Performs complex analysis of financial models, market data,
financial data, and portfolio trends to understand product
performance and improve portfolio risk, profitability, performance
forecasting, and operational performance
- Leads coordination of the production of product performance
reports and updates for senior managementSkills:
- Business Analytics
- Business Intelligence
- Data Quality Management
- Fraud Management
- Monitoring, Surveillance, and Testing
- Collaboration
- Data Visualization
- Oral Communications
- Problem Solving
- Written Communications
- Analytical Thinking
- Critical Thinking
- Data and Trend Analysis
- Innovative Thinking
- ResearchLOB Specific Information:The Client Protection data
analyst will provide analytical and data support for Consumer fraud
and non-fraud products supporting adhoc report and analytical
requests to support fraud and claims LOBs. The candidate will
coordinate the production of performance reports and updates for
key stakeholders in strategy, claims, finance, and product. The
candidate will utilize established databases to provide performance
insights to key stakeholders. The candidate will be tasked with
analyzing and completing adhoc reports that will provide insights
into performance, risk, client impacts, recoveries, and potential
gaps. SAS/SQL technical skills required. Good working experience
with Tableau, HIVE SQL, and Python is a plus.
- Analyze complex data to provide insights into incoming and loss
trends or identify potential problems
- Develop reporting for Consumer Card Products and Channels
including audit / regulatory reports
- Identify process improvements and efficiencies via data
analysis
- Participate in collaborative reporting and design sessions with
organizational stakeholders and business owners to design, build,
and deliver reports and dashboards to meet business goal
- Develop and maintain automated production environment using
stored procedures
- Collaborate with other developers to create / maintain scalable
processes and best practices
- Manage multiple projects, shifting priorities as needed to
produce accurate work while meeting established deadlines
- Deliver accurate metrics related to fraud and claim
activity
- Validate the integrity and quality of data required for
performing analysis
- Partner with claims, policy, strategy, and product teams to
deliver data insights and analysis that inform critical decisions
and help achieve goals.
- Other duties as assignedRequired Qualifications:
- 3+ years of fraud experience and/or 3+ years of analytical
experience (Payment card /Retail Bank background preferred)
- 3+ years of SAS and / or SQL .
- 3+ years of Tableau or Microstrategy
- Strong quantitative, critical thinking, and analytical
skills
- Ability to communicate and interact with a high degree of
professionalism with executive level personnel across the
business
- Ability to work independently as well as part of a virtual
team
- Innovative mindset with the ability to challenge the status
quo
- Ability to proactively identify, analyze, and improve upon
existing processes for optimization and to meet deadlines
- Proven strong analytical and communication skills
- This position is not eligible for sponsorshipDesired
Qualifications:
- Bachelors degree in a quantitative discipline such as
mathematics, statistics, operations research, finance, or
business
- Advanced analytical and quantitative skills with demonstrated
ability in using data and metrics to identify root causes
- Basic understanding of 1st and 3rd party fraud (claims to
charge-off timing, chargeback recovery rights, etc.)
- Python, HadoopShift:1st shift (United States of America)Hours
Per Week: 40
Keywords: Disability Solutions, Charlotte , Consumer Product Strategy Analyst III, Professions , Charlotte, North Carolina
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