Operations Analyst - Global Operations
Company: Disability Solutions
Location: Charlotte
Posted on: September 20, 2023
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities, and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Enterprise-wide Role Overview:This role is
responsible for the day-to-day analysis, research and resolution of
various issues identified within a business unit. Key
responsibilities of the role include supporting defined procedures,
routine analytics, creating reports and completing exception
processing.LOB Specific Job Description:Responsible for the
day-to-day analysis, research, and resolution of varied problems.
Functions include administering defined procedures, analysis and
report generation, and exception processing. Coordinates the
implementation of products/services and operational solutions. May
assist in designing, documenting, implementing, and monitoring of
new products/services. Provides guidance to associates within own
unit regarding procedural, technical and/or operational changes.
Incumbents have full working knowledge of operations environment
acquired through experience in an operations environment and on the
job training. Individuals typically have 2 to 4 years of
experience.Responsible for any of the following tasks and specific
assignments may vary in order to achieve proper segregation of
responsibilities:--- loan system account reconciliation of LIQ---
responsible for the day-to-day analysis, research, and resolution
of varied problems--- performing limited variance analysis at the
request of finance partners--- posting of transactions to customer
accounts--- monitoring and clearing items rejected from systems and
automated processes--- performing maintenance to customer
accounts--- preparing and processing general ledger entries---
monitoring ticklers and taking appropriate action--- inputting and
balancing batch work to the loan system--- provide specialized
processing support--- answering ACD line to assist the line
partners with issues and providing prompt service for
resolution.Required Skills:--- Some understanding of credit
structures, documentation, and Loan accounting principles ---
Excellent phone skills--- Effective prioritization of multiple
tasks, balancing quality and productivity--- Prior Loan IQ System
or Automated Financial System (AFS) experience required. Desired
Skills:--- Commercial Loan Experience preferred. --- Strives to
bring new thoughts and ideas to teams in order to drive innovation
and unique solutions --- Excels in working among diverse viewpoints
to determine the best path forward--- Experience in connecting with
a diverse set of clients to understand future business needs - is a
continuous learner--- Commitment to challenging the status quo and
promoting positive change.--- Participate in and drive
collaborative efforts to advance tools, technology, and ways of
working to better serve an evolving client base--- Believes in
value of diversity so we can reflect, connect, and meet the diverse
needs of our clients and employees around the worldShift:1st shift
(United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Charlotte , Operations Analyst - Global Operations, Professions , Charlotte, North Carolina
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