ServiceNow CMDB Analyst
Company: Kforce Technology
Location: Charlotte
Posted on: September 18, 2023
Job Description:
Kforce has a client in Charlotte, NC that is seeking a
ServiceNow CMDB Analyst.
Responsibilities:
- In this role, the ServiceNow CMDB Analyst will be assisting in
developing standard IT configuration management
methodology
- Supports the Configuration manager in the development of CMDB
policy, processes and knowledge base
- Works with the Configuration manager, to improve CI data
integrity regarding classes, naming conventions, attributes, data
sources, and relationships
- Assists Configuration manager in conducting configuration
audits and reconciliation
- The ServiceNow CMDB Analyst maintains CIs to ensure CMDB
accuracy and completeness
- Drives visibility on unauthorized CI changes or alterations to
environment
- Works with other ITSM processes to understand new requirements
and identify how Configuration management can support
- Support and administer the tool for configuration and asset
management, ServiceNow Discovery, and additional applications or
modules as assigned
- Perform SDLC activities required to enhance the Service Now
platform
- As a ServiceNow CMDB Analyst, you will act as backup for CAB
Manager
Keywords: Kforce Technology, Charlotte , ServiceNow CMDB Analyst, Professions , Charlotte, North Carolina
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