ServiceNow CMDB Analyst

Company: Kforce Technology
Location: Charlotte
Posted on: September 18, 2023

Job Description:

Kforce has a client in Charlotte, NC that is seeking a ServiceNow CMDB Analyst.

Responsibilities:

• In this role, the ServiceNow CMDB Analyst will be assisting in developing standard IT configuration management methodology
  
• Supports the Configuration manager in the development of CMDB policy, processes and knowledge base
  
• Works with the Configuration manager, to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
  
• Assists Configuration manager in conducting configuration audits and reconciliation
  
• The ServiceNow CMDB Analyst maintains CIs to ensure CMDB accuracy and completeness
  
• Drives visibility on unauthorized CI changes or alterations to environment
  
• Works with other ITSM processes to understand new requirements and identify how Configuration management can support
  
• Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
  
• Perform SDLC activities required to enhance the Service Now platform
  
• As a ServiceNow CMDB Analyst, you will act as backup for CAB Manager
  

Keywords: Kforce Technology, Charlotte , ServiceNow CMDB Analyst, Professions , Charlotte, North Carolina