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ServiceNow CMDB Analyst

Company: Kforce Technology
Location: Charlotte
Posted on: September 18, 2023

Job Description:

Kforce has a client in Charlotte, NC that is seeking a ServiceNow CMDB Analyst.


  • In this role, the ServiceNow CMDB Analyst will be assisting in developing standard IT configuration management methodology
  • Supports the Configuration manager in the development of CMDB policy, processes and knowledge base
  • Works with the Configuration manager, to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
  • Assists Configuration manager in conducting configuration audits and reconciliation
  • The ServiceNow CMDB Analyst maintains CIs to ensure CMDB accuracy and completeness
  • Drives visibility on unauthorized CI changes or alterations to environment
  • Works with other ITSM processes to understand new requirements and identify how Configuration management can support
  • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
  • Perform SDLC activities required to enhance the Service Now platform
  • As a ServiceNow CMDB Analyst, you will act as backup for CAB Manager

Keywords: Kforce Technology, Charlotte , ServiceNow CMDB Analyst, Professions , Charlotte, North Carolina

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