Lead Infrastructure Technician Release in Charlotte, North Carolina

Company: AccruePartners
Location: Charlotte
Posted on: May 28, 2023

Job Description:

THE TEAM YOU WILL BE JOINING:

• Fortune 100 Financial Services Company
• 100-year history of dedication to customer satisfaction, success and growth
• Tremendous growth and new business strategy leading to the need for new talent
• Significant investments in cutting-edge technology WHAT THEY OFFER YOU:
  • Culture: Excellent work environment that fosters collaboration
  • Growth: Ability to make an impact on the direction of the organization
  • Opportunity: Gain hands-on experience working with cutting-edge technology
  • Stability: Recent financial performance of the company has reported record profits WHY THIS ROLE IS IMPORTANT:
    • Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices.
    • Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
    • Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
    • Reviews domain solutions and executes changes in line with the implementation plan.
    • Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
    • Publishes metrics to qualify and quantify configuration success and ensures that configuration practices are following standards.
    • Approves documentation as it relates to domain configuration, routing, processes, and service records.
    • Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
    • Coaches, mentors, and delegates work to lower-level professionals. THE BACKGROUND THAT FITS
      Required Skills:
      • 5+ years of previous experience
      • Strong communication and interpersonal skills
      • Previous experience with project management tools and techniques
      • Attention to detail and ability to manage multiple priorities.
      • JIRA, M365, ITIL

Keywords: AccruePartners, Charlotte , Lead Infrastructure Technician Release in Charlotte, North Carolina, Professions , Charlotte, North Carolina