Maintenance Supervisor

Company: American Landmark Management, LLC
Location: Charlotte
Posted on: January 26, 2023

Job Description:

American Landmark Apartments is currently seeking an experienced and motivated Maintenance Supervisor for 8 Metro Station, our 338 unit residential community located in Charlotte, NC!As Maintenance Supervisor, you will perform service duties and coordinate activities of workers to ensure that all upkeep, inventory and repair of grounds and buildings of the property is completed in an efficient manner under the direction of the Community Manager.Maintenance Supervisors are eligible for bonuses of up $1,000 based on make ready status and work order completion!RESPONSIBILITIES:Responsible for scheduling work orders, responding to them within 24 hours, and insuring follow-up calls are made.Responsible for planning, assigning and directing work; appraising performance; rewarding and disciplining employees, address complaints and resolve problems.Responsible for interviewing, screening and recommendations for hire of any potential service or grounds personnel.Responsible for the subsequent training of all service and grounds personnel.Responsible for the research and evaluation of all current and potential products used in the maintenance and upkeep of the property.Responsible for the scheduling of product review appointments in such a manner as to avoid "drop-in" sales calls.Responsible for the scheduling, performing preventative maintenance and direct supervision of all in-house and/or vendor work.Responsible for scheduling work orders, responding to them within 24 hours, and insuring follow-up calls are made.Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the maintenance and grounds departments under the direction and with the approval of the Community Manager.Understanding the purchase order process.Responsible to incorporate the "best practices" theory when selecting vendors and products.Responsible to be available to work on an on-call basis.Assisting in the disciplinary or promotional recommendations required for all service and grounds personnel.Responsible for ensuring OSHA (Occupational Safety and Health Act) standards and company safety policies are followed at all times.Responsible for ensuring that all maintenance personnel are complying with the Fair Housing Guidelines.Responsible for the reporting of unusual and/or extraordinary circumstances regarding the property or residents.Responsible for the supply and upkeep of all tools and maintain perpetual inventory of maintenance supplies and parts.Analyzes and resolves work problems or assists workers in solving work problems.Initiates or suggests plans to motivate workers to achieve work goals.Responsible for ensuring required uniforms and professional appearance for all service and grounds personnel at all times.Responsible for courteous, efficient response at all times.Responsible for thorough knowledge of American Landmark Policies and Procedures and Community Policies.Preventive Maintenance Program: Ensure monthly calendar is in place and follow through on monthly goals.Attend American Landmark training as required for this position.Responsible for seeking educational opportunities and self-improvement for personal growth and development.Acquire and maintain all necessary certifications.Assist team in renewal and leasing efforts and achieving financial goals.Other projects and responsibilities as assigned by Management.In addition to your supervisory responsibilities, you will be expected to be a "hands on" member of the maintenance teamQUALIFICATIONS:3 years Maintenance experience, preferably in an apartment setting or equivalent.1-2 years supervisory experience.Refrigeration certification and basic business finance knowledge is preferred.Ability to coordinate weekly on-call schedules, and participate based on a pre-determined rotating schedule.Valid driver's license and dependable transportation.Basic computer skills and a strong set of customer service skills.Hands-on / Working SupervisorOrganized & Detail OrientedHVAC CertifiedExperience in supervising a staff & vendorsIrrigation knowledgeTurn schedule creation & oversightPurchasing and inventory controlAbility to obtain, review and make recommendations tied to Capital ProjectsAbove average communication skills necessary. Bilingual (Spanish) written and spoken a plus!COMPENSATION:Competitive compensation package with comprehensive benefits package and bonus systemThree weeks' vacation per yearEducation/Tuition ReimbursementMedical Insurance, Life Insurance, Dental and Vision PlanShort and Long-Term Disability401K Retirement Plan w/ matchBackground & drug screening are a requirement.We are an equal opportunity employer.

Keywords: American Landmark Management, LLC, Charlotte , Maintenance Supervisor, Professions , Charlotte, North Carolina