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Process Design Analyst

Company: Genesis10
Location: Charlotte
Posted on: January 26, 2023

Job Description:

Genesis10 is currently seeking a Process Design Analyst with our client in the financial industry in their Charlotte, NC and Richmond, VA locations. This is a 12 month + contract position.


  • Accountable for the identification, development, management and improvement of processes in support of the strategic objectives within the Core Technology Infrastructure (CTI) line of business
  • Managing through the operational excellence process lifecycle, this role will ensure CTI understands, manages, and improves their process
  • Establishing consistent internal process architecture in line with Enterprise Policy and Standards
  • Ensuring complete and accurate design and full integration of all process with linkage to best practices
  • Role is accountable for ensuring risk and compliance objects are met, as well as the achievement of breakthrough productivity, customer/employee satisfaction, and continuous process improvements
  • Works closely with the business executive and process owners
  • Apply operational excellence mindset through simplifying, transforming and continuously improving CTI processes
  • Assess business functions and identify key business processes; ensure processes are fit for purpose
  • Understand the what, why, and how the work gets done and translate to process inventory, to include pain points, cost, resources, non-value add activities, and hand offs
  • Manage ongoing process performance and assess risk
  • Assess process maturity/capability and set targets
  • Understand and apply compliance requirements within design of process and controls
  • Identify controls to mitigate risk
  • Connect process with customer and employee requirements
  • Analyze process performance and conformance, inclusive of understanding if processes are stable, capable and predictable within defined limits
  • Drive best practice and represent LOB requirements for process and participate in all process forums
  • Communicate roadmaps, changes, and impacts to key stakeholders
  • Contributes to the design, development, and execution of processes or projects
  • Works with process or project team members throughout all phases of planning, implementation, and control
  • Use of Six Sigma methodologies in daily activities
  • Accountable for the quality and timely completion of project analysis
  • May be accountable for the tracking of the tactics for achieving key activities for the process or projects Accountable for the analysis, tracking, and improvement recommendations in the design, development, or implementation
  • Responsible for the on-going analysis of the process and metrics


    • Business or technology experience; focus in business Process Management (BPM, Six Sigma, DFSS; Lean experience a plus)
    • Working knowledge of process based technology framework (such as Infrastructure Technology Library (ITIL) or other, certification a plus)
    • Demonstrated ability to think strategically and execute tactically
    • Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver results
    • Strong written and verbal communication skills, collaboration and influencing skills
    • Strong partnership and relationship management skills; ability to work across functions and organizational lines/levels
    • Ability to effectively challenge and build consensus, with ability to assimilate or integrate new concepts quickly
    • High attention to details
    • Demonstrated dependability and ability to act with a sense of urgency

      Desired Skills:

      • Understanding of Infrastructure Technology functions and processes
      • Understanding of Technology Services and how the IT processes support the lifecycle of the services
      • Working knowledge of COBIT or other best practice, certification a plus
      • Working experience with Process Maturity Assessments CMMI, TIPA, or other best practice based on ISI/IEC 15504 standard, certification a plus
      • ARIS (Architecture of Integrated Information Systems) modeling experience a plus
      • Knowledge of banking technology
      • Six Sigma Green or black belt certification

        Pay Range: $67.46- $75.46

        Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

        If you have the described qualifications and are interested in this exciting opportunity, please apply!

        About Genesis10:
        Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every yearin contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

        Benefits of Working with Genesis10:

        • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
        • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
        • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
        • Behavioral Health Platform
        • Medical, Dental, Vision
        • Health Savings Account
        • Voluntary Hospital Indemnity (Critical Illness & Accident)
        • Voluntary Term Life Insurance
        • 401K
        • Sick Pay (for applicable states/municipalities)
        • Commuter Benefits (Dallas, NYC, SF)
        • Remote opportunities available

          For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

          Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Genesis10, Charlotte , Process Design Analyst, Professions , Charlotte, North Carolina

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