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Field Service Technician

Company: KURZ USA
Location: Charlotte
Posted on: August 7, 2022

Job Description:

Position Title: Field Service technician - Bensenville, IL Department: Machine Directly Reports To: Machine Service Engineer Job SummaryThe Field Service Technician will provide machine service, repair and support for all Kurz machines. Position can require frequent travel. Can be as much as 50-60%. Some international travel for training may be required. Key Tasks and Responsibilities --- Provide service and installation to all Kurz equipment. --- Provide service and support for in house finishing equipment at Kurz remote warehouses. --- Assist customer and other KTP Customer service personnel with spare part identification, ordering and shipment when necessary. --- Provide operator training and assist with process improvement. --- Rebuild and refurbish all applicable equipment. --- Provide immediate response to machine problems, complaints and emergency situations. --- Maintain safe work environment in the office, manufacturing environment, while travelling and at customer locations. --- Ensure that Kurz meets and exceeds customer expectations. Skills and Abilities --- Knowledge of Electrical schematics , Wiring Diagrams & Pneumatic drawings --- Knowledge of Automation Controls (PLC, Servo drives ,Frequency controllers ) --- Knowledge of control circuits. ( sensors , E stop circuits , Relays , contactors & safety controllers) --- Basic mechanical skills --- High level of personal initiative while maintaining a team-based approach --- High level of interpersonal skills --- Strong analytical, technical and mechanical capabilities --- Ability to exhibit a professional demeanor at all times --- Strong Written and Verbal communication skills --- Good mechanical dexterity and ability to lift over 30 lbs. Experience and Education --- Mid-level position --- Must be 21 or older with some technical or mechanical experience --- Computer literacy, including MS Office (MS Word, Excel, PowerPoint) --- Technical or Associates Degree or higher, or equivalent industry experience --- Extensive experience in diverse application technologies --- Experience servicing Converting machines and /or Web type machines

Keywords: KURZ USA, Charlotte , Field Service Technician, Professions , Charlotte, North Carolina

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