DISH Installation Technician - Field
Company: DISH
Location: Mooresville
Posted on: August 7, 2022
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Job Description:
Department Summary:
Do you like being active and working hands-on with the latest
cutting-edge technology?Join our J.D. Power award-winning In-Home
Services team!Check out our video to experience a day in the life
of a DISH Technician:
-https://www.youtube.com/watch?v=qbzCRD0Ajxk=4s -The In-Home
Services organization supports thousands of talented employees in
125+ facilities delivering service solutions to customers in every
zip code. Our installation technicians are leading the charge for
better customer experience, educating and connecting more Americans
with every home they visit. Our dedication to customer experience
is paying off: in 2021, DISH earned the J.D. Power award for being
#1 in Overall Customer Satisfaction for the fourth year in a
row.
Job Duties and Responsibilities:
What's in it for you?$17.50 per hourPlus, a promotion at 6 months
with a $1.00 per hour pay increase!Paid incentive with potential
for up to $6,400 in your first year and $9,100 each year after that
based on your performance!Our greatest benefit is opportunity, as
we promote from withinOver 300 current Field Managers started their
career as DISH Technicians!Continued pay increases of 10% built in
with each new DISH Technician level achieved!Grow four levels as a
DISH Technician and beyond over the course of your career!Paid time
off - vacation and sick timeFree DISH TV programming at a value of
$114.99/month at your home, plus deeply discounted SlingTV and
Boost Mobile plansPaid training, tools, and uniforms -What will you
be doing?We build our value around simplifying lives. With
installation expertise and a passion for sharing it, our
technicians are building opportunities for themselves far into the
future.In this role, you will:Install and manage customer products,
while creating opportunities to sell them on new personalized
technologyWork autonomously to upsell and offer smart home
solutions to customers on a daily basisRelocate power and place
mounts, satellite dishes, televisions, routers, cameras, receivers
and whole-home connectivity technology in customer homesConduct
site surveys and in-person home assessments
Skills, Experience and Requirements:
What skills and experience do you need?Ideal technicians have:High
energy, resourcefulness, and ability to multitaskAn eye for
opportunities to sell customers on new personalized
technologyStrong customer advocacy skills: friendly, communicative,
with a high degree of integritySales, electrical,
maintenance/repair, cable, military, and/or customer service
experience preferred -All technicians must have:Ability to work
in-person in multiple homes per day (this is not a work-from-home
position; you will be in the field servicing customers'
homes)Ability to stand for long periods of time on ladders, lift
over 70 lbs. at times, crawl into small spaces, work in all
climates and remain within the individual weight requirement of 335
lbsValid driver's license in the state you are seeking employment
in, with a driving record that meets DISH's minimum safety
standardResilience in the face of a fast-paced and changing
environmentAbility to pivot work hours; five/six-day workweeks may
be required during peak seasonal times
Benefits:
From versatile health perks to new career opportunities, check out
our benefits on our careers website.Employment is contingent on
successful completion of a pre-employment screen, to include a drug
test and an acceptable driving record. -Additional
Benefits!Insurance Benefits including Medical, Dental, and
VisionHSA contributions of up to $520/year by taking the tobacco
free pledge, health assessment, and enrolling in online Rx and
Virtual Visits -401(k) retirement plan with company-match vested
funds of $.50 per dollar up to $2,500/year plus generous profit
sharingStock Purchase Plan - Option to acquire DISH stock at 15%
discounted ratesDeep discounts with Smart Home Services products
such as soundbars, routers, and smart cameras/doorbellsTuition
Reimbursement of up to 75% of eligible expenses up to $2,000 per
year at an accredited college or university after 90 days of
employment plus discounts with several universities we've partnered
withIncredible Rewards and Recognition program - trophies and food
days, branded clothing and high-value prizes, on and off-site
events, elaborate rewards trips, and much moreAbility to promote
two levels within your first year with commensurate title and
hourly pay increase of 10%DISH is committed to putting safety first
by providing all personal protective equipment, including masks,
gloves, protective eyewear and sanitizing solutions. Additionally,
we train our technicians on current COVID protocols, stringent
cleaning practices and how to limit one-on-one interactions while
servicing customers' homes.Ability to promote into multiple levels
of leadership within IHS, Commercial, Sales, and Wireless Ongoing
training and development to maximize your career potential
Keywords: DISH, Charlotte , DISH Installation Technician - Field, Professions , Mooresville, North Carolina
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