Dispatcher

Company: Allied Universal Security
Location: Charlotte
Posted on: January 16, 2022

Job Description:

At Allied Universal -, we continue to build an inclusive, Be Phenomenal - culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal - today!

Allied Universal has security jobs and are seeking to fill the position for a Dispatch Officer. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

A Dispatch Officer is very important to the safety and security of our clients' facilities. A Dispatch Officer allows us to accomplish our company's core purpose, which is "to serve, secure and care for the people and businesses in our communities". The Dispatch officer will be a key contributor to the security operations team in the event of a crisis situation that would threaten the safe and secure business operations. This could include, but is not limited to: natural disasters, workplace violence, facility emergencies, fire and issues of serious injury or illness. As a Dispatcher , you will be responsible for the receiving, evaluating and dispatching of emergency services such as; police, fire and medical services as well as responding to calls for general information, Must possess basic knowledge of phone, radio and computer, Handle and emergency calls for police, fire or Emergence Medical Services, Ensure that tasks are completed on time; handle multiple demands for commitment of time, energy, and resources, Detail-oriented skills, ability to quickly identify, crimes and suspects through use of CCTV, Perform dispatch duties, such as controlling access, monitoring CCTV, answering and routing telephone calls, notifying key plant personnel to visitors or problems, as warranted, Maintain written logs as required by the post, Clerical and administrative duties to including but not limited to filing, data entry and transferring phone calls

QUALIFICATIONS/REQUIREMENTS:

* Be at least 18 years of age
* Possess a high school diploma or equivalent, or 5 years verifiable experience
* Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


* As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
* Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


* Must be able to operate radio or telephone equipment and/or console monitors
* Monitors closed circuit television systems and alarms
* Monitors and operates facility computers systems regularly, as assigned
* Display exceptional customer service and communication skills
* Have intermediate computer skills to operate innovative, wireless technology at client specific sites
* Ability to handle crisis situations at the client site, calmly and efficiently
* Ability to interact cordially and communicate with the public
* Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.
* Participates in industry specific security/safety training programs to offer our clients the best trained officers at their sites
* Able to:
* Work in various environments such as cold weather, rain/snow or heat
* Occasionally lift or carry up to 40 pounds
* Climb stairs, ramps, or ladders occasionally during shift
* Stand or walk on various surfaces for long periods of time



Allied Universal - provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Keywords: Allied Universal Security, Charlotte , Dispatcher, Professions , Charlotte, North Carolina