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OE Consultant

Location: Charlotte
Posted on: January 16, 2022

Job Description:

Under general supervision, this role is responsible for enhancing, implementing and/or managing organization effectiveness (OE) programs and processes pertaining to talent planning, succession planning, development planning, employee surveys and performance management. Additionally, this role will provide OE-related consultation to HR partners across Charter.

Provide support for medium- to large-scale programs, processes and projects, such as talent planning, succession planning, and other programs, processes and projects supported by the OE team. Support will be demonstrated in the following ways:
o Develop and manage detailed project schedules and plans, including coordination of work with partner teams, ensuring projects remain on track
o Create training resources (e.g., reference guides, job aids) and supporting project materials including agendas, meeting minutes, meeting slides, and communications
o Research varied, relevant topics to support OE programs and processes, and make recommendations upon request
o Troubleshoot technology-related issues and escalate appropriately
o Regularly provide project updates to various stakeholders about progress, adjustments, and/or opportunities for improvement
o May independently lead portions of projects or programs
o May lead meetings with team members or partners (e.g., HR Technology)
o Independently identify process improvements based on client feedback and propose solutions for approval
o Partner with technology and other teams to test and implement solutions
o Consolidate large amounts of data, review for accuracy and anomalies, analyze trends, and depict findings in an engaging manner for easy consumption
Provide OE consulting to HR partners across Charter. Consulting may include, but is not limited to:
o Review employee survey data and form insights for consultative conversations with HR partners
o Connect HR partners with external coaching and leadership assessment providers as well as internal leadership development resources
o Lead information-gathering interviews and focus groups; conduct analyses, create presentations and facilitate meetings with stakeholders at various management levels
o Research varied topics based on client needs, and make recommendations upon request
o Assist HRBP clients in the planning and management of OE-related programs, processes and projects; provide training/education on OE processes or programs
o Partner with HR and business leaders to implement OE strategies and programs
o Participate in internal project teams within the OE/Leadership Development group to represent business point of view and inform processes and tools

Skills/Abilities and Knowledge
- Experience in end-to-end HR project management; PMP certification preferred
- Strong critical thinking and analytical skills
- Proficiency in PowerPoint, Excel, and Word. Specific experience needed in data analysis and visualization using Excel and PowerPoint
- Strong attention to detail
- Ability to manage multiple projects and tasks across varied teams
- Experience in understanding client needs and recommending solutions
- Flexibility and willingness to work in a rapidly changing HR environment
- Strong time management skills, drive for results, highly motivated, and proactive
- Superior verbal and written communication skills
- Ability to effectively communicate complex ideas in a simple, straightforward manner across all employee levels
- Familiarity with project management software tools (Asana preferred), methodologies, and best practices
- Knowledge of HR data management and reporting, especially Human Capital Management systems preferred (e.g., PeopleSoft, Cornerstone OnDemand, Visier)

Bachelor 's degree or equivalent experience is required; Master 's degree preferred

Related Work Experience
3-6 years OE or varied HR experience required; consulting or large-scale project management experience strongly preferred

Working Conditions
Office environment

Up to 20% travel may be required HOD310-HR 295091-2 295091BR

Keywords: SPECTRUM, Charlotte , OE Consultant, Professions , Charlotte, North Carolina

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