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Security Guard/Maintenance Technician

Company: Embassy Suites Concord
Location: Concord
Posted on: April 10, 2021

Job Description:

Concord Embassy Suites

Job Description


Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: General Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Security Guard is to ensure the safety of the guests, associates and property.

Work Performed:

The Security Guard will be tasked with the following duties, responsibilities, and assignments:

-Ensure the safety of guests, associates, and hotel property always ;
-Perform security patrols throughout all areas of the hotel and grounds ;
-Enforce hotel policies and procedures while maintaining a courteous, tactful and helpful demeanor ;
-Respond immediately to emergency incidents and security requests (and escalates per protocol as appropriate ) ;
-Create reports on all activities during each shift ;
-Draft incident reports;
-Monitor associates entering and leaving the hotel ;
-C ollect packages received by property and inspects parcels taken from the property ;
-Monitor the back entrance and receiving dock ;
-Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc .;
-De-escalate situations between associates and/or guests;
-Perform preventative maintenance assignments on a scheduled basis (e.g., "room care");
-Complete work orders from guests and hotel associates and record in log;
-Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement;
-Make routine repairs on all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems such as pipelines, toilets and sinks;
-Service the hotel's pool, including adjusting chemicals and cleaning filters;
-Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters, including painting and finishing furniture and fixtures if needed;
-Operate power equipment, hand tools and vehicles associated with ground maintenance and landscaping activities in all seasons;
-Maintain grounds equipment and tools in proper working order. Perform minor maintenance and repair on equipment and tools as required;
-Remove trash daily from sidewalks, grounds, landscaping and parking lots;
-Provide friendly, prompt service for hotel guests and associates in accordance with Atrium's Core Values;
-Follow all company safety and security policies and procedures , including report ing accidents, injuries and unsafe work conditions to management and
-Any and all other work as required to complete the primary purpose of the position.


Preferred Prior Experience:

2 Years Loss Prevention experience

Hotel maintenance experience

HVAC, Electrical and/or Plumbing Certification

Preferred Education:

High School Diploma or equivalent

Required Licenses/ Certification:

C ertified in CPR and First Aid or obtain certification within 30 days of hire.


Complete mobility; it may be necessary to carry people or emergency equipment

Ability to lift, pull and push up to 50 pounds on occasion

Ability to bend and squat repeatedly

Ability to walk and stand for duration of scheduled shift


F lexible to working days, early mornings, evenings, nights, weekends and holidays.

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: Embassy Suites Concord, Charlotte , Security Guard/Maintenance Technician, Professions , Concord, North Carolina

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