Data Business Analyst

Company: Robert Half
Location: Charlotte
Posted on: April 10, 2021

Job Description:

Ref ID: 03894262Classification: Data AnalystCompensation: $75000.00 to $95000.00 yearlyJob Responsibilities

• Gathers and documents client requirements; helps identify desired results and provides an understanding of the opportunity or problem.
• Reviews high level test plans, business and system requirements based on quality assurance plans.
• Gathers and documents functional requirements from business requirements, including page specs and use cases where needed.
• Assists in scope definition and managing initiatives from definition through implementation, providing necessary updates and communications to stakeholders.
• Provides basic end-user support in post-deployment phases, and supports the assessment and evaluation feedback process to ensure that the requirements necessary to correct issues are addressed.
• Understands and identifies the correct resources to help define and validate both requirements and specifications.
• Helps identify opportunities for improving efficiency of application portfolio and associated business processes.
• Interfaces with stakeholders to answer routine application and requirements questions. Escalates the more complex questions, but follows up for resolution.
• Works with business owners and operations to review suggestions, system enhancements and production issues.Job Requirements:Basic Qualifications
  • Bachelor's Degree and at least 2 years of experience working on large-scale technology projects OR a High School Diploma/GED and at least 5 years of experience in retail or mail pharmacy.
  • Ability to elicit requirements from business owners through a variety of methods and to document requirements clearly and concisely for stakeholders.
  • Ability to identify qualitative and quantitative indicators for success.
  • Experience with requirements specification and development: process/functional requirements definition methods, JAD/RAD sessions, use case development, and process flow diagrams.
  • Outstanding written and verbal communication skills.
  • Experience delivering / presenting to all levels of an organization.
  • Experience with contact center operations and technology.
  • Experience with voice channel technology.Preferred Qualifications
    • Bachelor's Degree in Computer Science.
    • Knowledge of technical design processes and models.
    • Knowledge of processes to validate that the requirements have been met.
    • Experience with Agile and continuous improvement methodologies (Lean Six Sigma).
    • Experience using consulting skills and developing client relationships.
    • Experience using analytical skills, tools and techniques to investigate information and to draw conclusions.
    • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
    • Experience working with virtual teams.
    • Bachelor's Degree in Computer Science.Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. -- 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

Keywords: Robert Half, Charlotte , Data Business Analyst, Professions , Charlotte, North Carolina