CharlotteRecruiter Since 2001
the smart solution for Charlotte jobs

Senior Analyst, Benefits Leave Administration

Company: XPO Logistics
Location: Charlotte
Posted on: November 23, 2020

Job Description:

Logistics done differently.At XPO Logistics, we're constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Senior Analyst, Benefits Leave Administration you will support the day-to-day disability and leave administration processes for employees in the US and Puerto Rico, including Short and Long-Term Disability, FMLA, and company sponsored leave programs. You'll ensure outsourced services are provided in accordance with Plan requirements, contract terms and compliant with state and local leave policies, research any potential service delivery issues and ensure timely resolution. You'll leverage your interpersonal skills to build strong relationships internally and externally, while collaborating on cross-functional teams as an expert on various leave related processes. This is an opportunity for you to roll up your sleeves and grow as a professional, ensuring a bright future for yourself and for XPO. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day:

  • Manage the daily operations of the Leave Third Party Administrator (TPA)
  • Review and research all leave related escalations from managers and HR partners and coordinate resolution efforts with Leave TPA
  • Provide subject matter expertise and education to employees and management
  • Contribute to the development and implementation of new processes and procedures to achieve optimal compliance and employee experience
  • Review disability pay calculations and collaborate with payroll department to ensure accuracy of pay; develop and implement new payroll processes and procedures as needed
  • Analyze Leave TPA performance levels, and recommend enhancements to policies
  • Produce and manage reporting metrics and analytics for all leave cases
  • Assist in the design and implementation of new LOA policies and programs
  • Monitor and manage case resolution within performance standards
  • Ensure all leave processes are documented and adhere to policy and compliance standards
  • Deliver exceptional customer experience, resulting in a high level of customer satisfaction What you need to succeed at XPO:At a minimum, you'll need:
    • Bachelor's degree or equivalent related work or military experience
      • 2 years of experience in leave administration, with a strong emphasis on vendor management, customer service, continuous improvement and compliance monitoring
      • Experience with HR and payroll systems, such as SuccessFactors or similar.
      • Experience with federal, state and local leave and disability laws (ADA, FMLA, etc.)
      • Advanced proficiency in Microsoft Office (Excel, Word and PowerPoint)It'd be great if you also have:
        • Bachelor's degree or equivalent combination of education and experience
        • CEBS, SPHR, PHR, SHRM-SCP, or SHRM-CP Certification
        • Strong service orientation, excellent interpersonal and communication skills, and the ability to communicate potentially detailed and complex information to others
        • Strong analytical skills and ability to understand technical requirements
        • Outstanding project management skills; ability to work independently and prioritize/organize workload to consistently meet deadlinesBe part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Charlotte , Senior Analyst, Benefits Leave Administration, Professions , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

Receiving Manager
Description: Receiving Manager FULL-TIME 16/hr The Receiving Manager reports to the Assistant Branch Managers and Branch Manager and has the overall responsibility for monitoring and assisting in all activities in (more...)
Company: Restaurant Depot
Location: Charlotte
Posted on: 12/1/2020

Deliver Driver
Description: We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their (more...)
Company: Aaron's
Location: Charlotte
Posted on: 12/1/2020

Accounting Analyst - Inventory
Description: Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are (more...)
Company: Campbells
Location: Charlotte
Posted on: 12/1/2020

Applications Technician
Description: One of the world---s leaders in materials science, our client has an opening for a Applications Technician to work onsite in Charlotte, NC. While this is a 12 month contract position it has the potential (more...)
Company: Advantage Resourcing
Location: Charlotte
Posted on: 12/1/2020

IT Field Technician II (Wilson, NC)
Description: Job Description: The position is for a Field Technician II working out of the customer site Wilson, NC where they will be working to support over 50 client sites, over 750 clients and their computer (more...)
Company: CompuCom
Location: Charlotte
Posted on: 12/1/2020

Have a CDL and looking for something better?
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and
Company: Live Trucking
Location: Charlotte
Posted on: 12/1/2020

Description: Posted Date: Nov 23, 2020 TEXT TO APPLY: You can now complete your entire job application for this job via SMS text messaging Simply text JOB to 75000 search for the requisition ID number 436855. (more...)
Company: Compass Group, North America
Location: Charlotte
Posted on: 12/1/2020

CDL A Truck Drivers
Description: OTR Driving You Can Get Used ToNo forced dispatch, stable drop-and-hook freight and the freedom to choose your weekly home time. The Wiseway... Way Founded as a furniture transport company in 1988, we (more...)
Company: Wiseway Transportation Services
Location: Charlotte
Posted on: 12/1/2020

Postal Mail Handler
Description: Postal Mail Handler: br Duties and Responsibilities: ul li The Mail Handler is responsible for sorting mail of all classes received from delivery vehicles and conveyers for processing at other units. (more...)
Company: Postal Hiring Authority
Location: Charlotte
Posted on: 12/1/2020

CDL Driver Charlotte, NC Branch
Description: Gulfeagle Supply is a family owned business with over 80 locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes (more...)
Company: Gulfeagle Supply
Location: Charlotte
Posted on: 12/1/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds