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Domestic Operations Agent

Company: Roll Recruitment
Location: Charlotte
Posted on: September 14, 2020

Job Description:



Company Profile:
Roll Recruitment provides Specialized Searches for Permanent Placement in the Transportation, Logistics Industry, Int'l Freight Forwarders, Domestic and Supply Chain.
Desk Level Operations Agents, Branch Managers,
Directors,
VP of Sales and Operations, CEO, COO, CFO across the U.S.


Job Description:
This position is for local residents only.
Sorry, Visa / sponsorship not available.
DOMESTIC FREIGHT FORWARDING COMPANY
Offering Asset and Non-Asset Truck Service, FTL, LTL.

Domestic Operations Agent

Job Summary: Domestic Operations Agent will support the Company's service offerings expedited and deferred Air and Ground freight, Final Mile and White Glove Delivery service. Will ensure excellent customer service and profitability.


Primary Duties and Responsibilities

Customer Service, Prompt response on phone or email requests for Pick-Ups, Quotes, and assist with Dispatch duties.
Ensure prompt and accurate completion of all paperwork associated with movement of inbound and outbound shipments.
Ensure timely pick-ups, recoveries, deliveries, and airline and agent selection, while maintaining cost controls.
Other duties, data entry, assist with dispatch

Education and Experience
High School Degree or GED preferred.
Minimum 1-2 years related experience.
Minimum 1-2 industry experience preferred

IDEAL CANDIDATE WILL HAVE TRUCK BROKERAGE EXPERIENCE.


Languages and Communication Skills
Must be able to read, write and speak English fluently.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.

Computer Skills
PC literate.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.

Other Skills/Experience

Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Strong interpersonal skills including diplomacy and patience.

The Company offers career advancement and training.

Company provides Major Medical, Vacation, Retirement Program.

Keywords: Roll Recruitment, Charlotte , Domestic Operations Agent, Professions , Charlotte, North Carolina

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