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Senior Desktop Support Technician

Company: Hunter Technical Resources
Location: Charlotte
Posted on: May 24, 2020

Job Description:

Responsibilities:




  • Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals.
  • Assist in system upgrades and maintenance, including, but not limited to, add and/or remove memory, hard drives, video cards and power supplies.
  • Responsible for configuring, provisioning and supporting various mobile devices and mobile device platforms.
  • Work to develop an understanding of standard issues and assist in the creation and maintenance of technical documentation and processes.
  • Deploy software and system images for multiple OS and hardware standards.


    Requirements:




    • Experience working with multiple operating systems, hardware platforms and desktop imaging, including, but not limited to PC and MAC.

    • As pertaining to Asset Management, maintain workstation inventory, which includes tracking the status of IT assets for End Users; Laptops, Desktops and all peripherals.

    • Create inventory reports upon request.

    • Forecast and plan laptop & desktop refreshes based on predetermined hardware lifecycles.
    • Active Directory, Networking, and Telecommunications combination of background or experience.

Keywords: Hunter Technical Resources, Charlotte , Senior Desktop Support Technician, Professions , Charlotte, North Carolina

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