Residential Construction Superintendent / Construction Manager
Company: Century Communities, Inc.
Posted on: March 28, 2020
Working at Century Communities means building a career with a
company driven by one simple objective: beautiful homes with
lasting value, integrity, quality and service. As part of that
mission, it also means support from a team dedicated to providing
you with every opportunity for growth and success.
Since our founding in 2002, we've become a top 10 U.S. public
homebuilder, and in 2018 we were ranked 61st among the Fortune 100
Fastest-Growing Companies. How did we get here? By focusing on our
buyers, working side by side with each one to build a home that
achieves their goals and fulfills their dreams. To remain an
industry leader, we need passionate self-starters, changemakers and
thoughtful collaborators. Just as our motto is A Home for Every
Dream---, we're committed to finding the right candidate for every
Our excellent benefits package includes medical, dental, vision,
401(k) and employer match, paid time off. We also offer competitive
salaries with the potential for discretionary bonuses and/or
commission structure (depending on the position). If you're
interested in a career as a Superintendent with Century
Communities, we'd love to hear from you!
Essential Functions and Responsibilities:
Schedule and build projects using Scheduling System and ensure all
construction activities follow the established critical path and
Properly schedule and oversee the completion of all designated
Properly schedule and verify the completion of all designated
internal quality inspections.
Update division construction status reporting information according
to established time frames.
For applicable lots, perform a New Buyer Orientation (NBO) with
buyers in order to set expectations and discuss construction
Ensure all homes are scheduled with a final Quality Inspection
prior to the Pre-Closing Orientation (PCO).
The Superintendent is responsible for ensuring that all homes are
100% complete on or before the Close of
It is a Mandatory requirement that Superintendents are responsible
for ensuring that all homes are 100% complete on or before the
Close of Escrow (COE).
Review all applicable job-specific information with trade
contractors prior to the commencement of work.
Provide regular written feedback to the Purchasing Department on
trade contractor performance and product performance.
Job Site and Community Management
Properly manage the location and appearance of all job site
equipment, restrooms, and materials to ensure they do not interfere
with marketing efforts and occupied homes.
Ensure homes and production sites under construction are maintained
in a clean, well-organized, safe and secure manner.
Maintain a clean, organized, and accessible field office and
construction storage area.
Work alongside the Sales team to ensure model and common area
presentability, following the company community checklist
Know and enforce all job site rules, regulations, and safety.
Customer Relations- Customer Satisfaction
In situations where a warranty specialist is unavailable, schedule
and conduct all formal "points of contact" with the customer,
according to the established formats, and promptly follow-up on any
outstanding questions or issues. For satisfaction post-close, the
company focuses on the following metrics:
Accurate completion of the stated repairs within the promised time
Home was cleaned following the repairs.
Utilize the company warranty scheduling program for tickets, work
orders, warranty VPOs, and back charges.----
Initiate additional contact with customers according to company
Ensure expectations are being accurately established at all points
of contact as outlined in "The Century Experience" playbook, being
certain to follow all established guidelines and checklists.
Be courteous and present a professional appearance when interacting
Properly document customer concerns and come to a decision and plan
of action with the customer within agreed upon time frames.
Respond to customer contact within established time frames and
document all communication in the homeowner file.
Consistently review the Century Customer Service Program online
portal and review survey feedback to continuously address any
Achieve the company-specified customer satisfaction goals.
Construction Cost Control
Identify and document correctly all variances and determine their
cause to ensure future prevention and elimination.
Monitor job sites continually to identify and correct
inefficiencies and waste.
A construction VPO must be issued before the start of work,
authorizing payment only after field verification of quality and
100% completion of work.
Resolve any questions or problems regarding invoices and/or
payments with the appropriate parties, especially in cases
involving back charges.
Adhere to all established policies and procedures for authorization
and payment of non-contract work.
Ensure material deliveries are accurate regarding quality and
quantity and handle any discrepancies on site at the time of
delivery or within 48 hours.
Ensure the proper delivery and storage of materials to guard
against theft, damage, or misuse.
Promptly and properly communicate material variances to the
Properly document all material returns.
Review plan accuracy and properly communicate any problems to the
Always enforce the company quality standards everyday
Ensure adherence to all defect-prevention procedures
Walk all homes under construction daily according to company
practices and conduct inspections. Document in homeowner file all
Conduct all quality control inspections in accordance with company
requirements. Document in homeowner file all quality inspection
Conduct pre-occupancy orientations on homes and ensure all items
are 100% complete and signed off prior to closing.
Meet the OSHA definition of a "Competent Person" - one who can
identify hazards and has the authority to enforce safety
Walk community and jobsites daily, utilizing the company safety
documentation software (daily observations and weekly audits).
Monitor job sites daily and address apparent safety issues
Hold job site safety meetings with contractors regularly, and
document attendance/topics in the company safety software.
Complete all established paperwork, reports, and files in
accordance with the company format and timeframes.
Maintain construction trailer/offices with required OSHA
documentation per OSHA requirements.
Knowledge, Skills and Background:
Knowledge of all applicable codes.
Knowledge of the issues of mold and mold remediation.
Knowledge of residential construction concepts and practices.
Ability to read, analyze and interpret financial reports.
Ability to read blueprints.
Ability to plan, organize, manage and supervise activities of
Ability to analyze problems and recommend solutions.
Ability to respond to common inquiries or complaints from
customers, regulatory agencies, or members of the business
Ability to maintain effective working relationships with customers,
contracted agencies and workers, other employees, supervisory
Education and Experience:
OSHA 10/30 certification preferred: If uncertified, OSHA class will
be assigned soon after employment to complete certification.
3-5 years of experience in residential or multi-family
Present a professional image in accordance with company appearance
Maintain a high level of ethics and integrity in all dealings.
Follow employee handbook requirements regarding cell phone policy
(handsfree while driving).
Maintain a personal time management system to facilitate
organization and efficiency.
Attend and pass all required training programs (management and
Demonstrate good judgment and decision-making skills.----
Per company policy, no smoking on jobsites and in customers'
Perform other duties as needed or assigned.
--We offer a competitive salary, bonus potential, full benefit
suite including medical, dental, vision, life insurance, STD/LTD,
401(k) with employer match and paid Personal Time Off (PTO). We are
an Equal Employment Opportunity employer.----
-- PandoLogic.Category: Construction & Trades, Keywords:
Keywords: Century Communities, Inc., Charlotte , Residential Construction Superintendent / Construction Manager, Professions , Charlotte, North Carolina
Didn't find what you're looking for? Search again!