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IT Business Analyst - Networking

Company: NESCO Resource
Location: Charlotte
Posted on: February 16, 2020

Job Description:

We are looking for an experienced Business Analyst to assist in the identification and definition of IT program deliverables. As a Business Analyst on this new program you will be assigned to a specific Program Track within the Modernize Network stream, and expected to work with Program and Project Leadership, IT Service Owners, Engineering and Technical Leads, as well as Managed Service Providers and 3rd Party Consultants to assist in the development of those key components needed to implement required processes, procedures, and tools. Duties and Responsibilities Lead/facilitate business and data requirements sessions; Ability to translate requirements into technical specifications aligned with program/project goals Assist in the development of standardized status and reporting dashboards as required from the Project Management team Take the lead in coordinating implementation of related project activities and provide guidance and support to other team members Expected to quickly develop an acumen and intuition for network related concepts Responsible for conducting stakeholder meetings, track project milestones, all stakeholder coordination and assistance with the submission status reports and presentations as needed Able to lead/facilitate required Infrastructure tools rationalization, decommission, and replacement (RFPs/RFIs) utilizing standard approved *** processes Coordinate vendor assessments and build evaluation models for decisioning Facilitate process discovery sessions with all levels of the organization - from Subject Matter Experts (SMEs) and various Service Owners Create process documentation/workflows, knowledge articles and self-service guidance for IT Services Identify issues and risks Develop User Acceptance Test (UAT) strategy, scenarios and test data setup Conduct/provide oversight to UAT and post go-live production validations Communicate, liaise and contribute to organizational change management with various departments in the organization to facilitate implementation of new or improved process changes verbally and/or through written documentation. Create, organize, and contribute to training curriculum for selected technology platform(s) Communicate status showing progress towards defined goals and tasks, as well as to highlight discovered opportunities and next steps on key processes. Minimum Qualifications Two (2) plus years' experience in a network related field Two (2) plus years working experience as a Business Analyst; Familiarity with Agile methodologies Highly organized and motivated self-starter who can deliver results with minimal direction Excels at adapting to changing program/project needs with ability to balance multiple competing priorities in an extremely fast-paced environment Strong analytical and problem-solving skills Excellent interpersonal, communication, collaboration and documentation skills Experience with organization change management Experience in the design, preparation and delivery of facilitated workshops, applying a range of tools and techniques Open, trust-building and respectfully challenging demeanor, with all levels in the company resulting in improved relationships and ongoing collaboration Exceptional written communication skills, including succinct and information-rich diagrams, mock-ups and presentations Must be able to work independently or in a team environment Ability to organize and prioritize tasks Ability to perform in a fast-paced environment to handle diverse projects, often simultaneously, and meet aggressive deadlines Proficient with Microsoft Office (Word, PowerPoint, Excel, Visio) Preferred Qualifications Five (5) plus years working experience as a Business Analyst Five (5) plus years' experience in a network related field Experience or familiarity with key network track components such as IP Address Management, Core Routing, Wired and Wireless Network Design, etc. Experience with agile and waterfall methodologies Strong experience in the use of Visio or similar tool Experience using collaboration tools like Trello, Slack, Jira, etc. Bachelor's in Business Management, Information Technology, Financial Management or similar relevant field PMI Professional in Business Analysis (PMI-PBA)--SDL2017

Keywords: NESCO Resource, Charlotte , IT Business Analyst - Networking, Professions , Charlotte, North Carolina

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