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Loan Officer Assistant

Company: Benchmark Communities
Location: Charlotte
Posted on: July 15, 2019

Job Description:

Description Position at Century Communities * Administrative Activities: * Process pre-qualification request by pulling credit and running AUS * After application and at the direction of the loan officer, verify information with respect to the applicant s income, assets, investments, debt, credit history, prior bankruptcies, judgments, and liens, as well as characteristics of the property. * Assist in creating Pre-qualification Letters, Notices of Incomplete or Adverse Action submissions. * Assist sales in gathering needed documents from applicants. Sales Coverage Assistance (if licensed): * Assist in area coverage for weekend support. * Assist loan officers and management in sales pipeline management. * Attend grand openings as required by the Regional Manager. * Assist loan officer in customer follow up during the loan process. * * Training/Coaching: * Meet with direct report monthly for evaluation and plan for growth. * Conduct a monthly one on one meeting with at least one loan officer quarterly for shadowing and mentoring. * Attend/Participate in seminars and training as directed by the Regional Production Manager / Branch Manager * Perform all other duties at the direction of the Regional Production Manager / Branch Manager. Qualifications: * Must be a self-starter and self-motivated to meet job expectations and goals * Ability to prioritize and manage multiple deadlines * Possess superior customer service skills * Must be organized and responsible and able to use good judgment * Ability to learn and operate technical systems and programs quickly * Excellent attention to detail * Excellent written and verbal communication skills * Superior Internal/External customer service skills * Ability to multi-task and work in a fast pace environment * Ability to work independently, as well as part of a team * Effective and responsive telephone etiquette Education/Experience: * 1-2 years of mortgage experience. * Proficiency in MS Word, Excel, Outlook * High School Diploma or higher * Preferred to be licensed MLO, but not required.

Keywords: Benchmark Communities, Charlotte , Loan Officer Assistant, Other , Charlotte, North Carolina

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