Senior Risk & Business Control Specialist
Company: Disability Solutions
Location: Charlotte
Posted on: September 28, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
driving and executing on internal control discipline and
operational excellence within a Line of Business (LOB) or
Enterprise Control Function (ECF). Key responsibilities include
providing analytical and administrative support for LOB or ECF
specific processes and tools to drive adherence to enterprise-wide
standards. Job expectations include monitoring and testing controls
and implementing quality assurance and quality control processes
within the LOB or ECF by evaluating data to help identify, track,
and report issues and control improvements for
remediation.Responsibilities:
- Oversees the design and effectiveness of the risk and control
environment to support Client Operational Services and ensure
adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating
data to identify issues and control improvements for
remediation
- Implements optimized controls and enhanced Quality Assurance
(QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance
employee performance and control effectiveness
- Performs QA activities including executing on controls,
managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing
automation, procedural updates, thematic trends, test script
updates, and coaching opportunities to enhance QA program
success
- Supports the overall management of and research required for
regulatory exams, internal audits, and other monitoring and
inspection reviews and evaluates data and information relevant to
inspection metrics to support governance activities for dashboard
reportingSkills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- ResearchLine of Business Job Description:The candidate will
support the Global Banking & Global Markets Anti-Money Laundering
(GB & GM AML) organization and program. This role requires a strong
operational risk and compliance background, and understanding of
AML requirements. Acts as an ambassador of the risk culture.
Incumbents typically have a minimum of 3 years of quality
assurance, compliance, audit, and/or business controls
experience.Main objectives of the team are to promote a strong Risk
Culture, establish sound risk management processes to effectively
identify, measure, monitor, and control risk, and ensure we have
proper Risk Governance in place to communicate, escalate, and
debate risks.Responsibilities may include:
- Perform root cause analysis of operational events and challenge
control weaknesses and breakdowns to properly assess risk
disposition
- Perform trend analysis and horizontal impact assessments to
determine themes and identify emerging risks
- Support LOB through routine exams with regulators and internal
audit
- Implement process control improvements and leverage BAC Risk
Framework to effectively manage LOB risk
- Demonstrate strong collaboration, influencing, and relationship
management skills to bridge key stakeholders across Audit, Risk,
and LOB SMEs
- Support Audit, Exam and/or Testing processes, ensure proper
governance and protocol is followed.
- Provide solutions to help with implementation of process
improvements or remediation plans to drive efficiencies and
demonstrate sustainability
- Coordinate and partner across other GB&GM support teams and
stakeholders to ensure end-to-end process engagement and timely
resolution of monitoring casesRequired Skills:
- Working knowledge of Risk, Quality Control/Assurance
Framework
- Excellent written and verbal communication skills - ability to
tailor messaging to senior management
- Able to understand, analyze, and explain complex workflows
- Self-Starter who can work independently with little guidance or
direction
- Ability to meet tight deadlines while working in a flexible
environment
- Attention to laws, rules & regulations
- High technical expertise in MS Office platforms
- Project Management skills and ability to manage various project
timelines with multiple competing priorities
- Strong verbal and written communication skills as well as
interpersonal skills
- Ability to read and understand complex matters, anticipate
risks, and summarize key information
- Critical thinking skills to assess data, artifacts and new or
unfamiliar business concepts to draw conclusions that are not
readily apparent
- Strong research and analytical skills and attention to detail
but in context with broader business landscape
- Ability to prioritize effectively, a self-starter, organized,
capable of performing work independently with minimal
direction.
- Ability to interact with people in all levels of the
organization and ability to organize data for executive level
reporting
- Strong presentation skills and the ability to present key
messages, effective recommendations, and information in a clear,
concise, insightful and influential wayShift:1st shift (United
States of America)Hours Per Week: 40
Keywords: Disability Solutions, Charlotte , Senior Risk & Business Control Specialist, Other , Charlotte, North Carolina
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