Store Parts Professional
Company: Genuine Parts Company
Location: Charlotte
Posted on: September 26, 2024
Job Description:
NAPA is a Parts Store and So much more! We are driven to have
the best people on our team to get the right parts to the right
place at the right time The Role: A Parts Professional provides
prompt and courteous service to all customers over the telephone,
in the store, or in the dealer's shop. - -Looks up the parts
application in catalogs or POS system. - Processes orders for
customers with a high degree of accuracy, efficiency, and courtesy.
-Assists and advises customers on how to best meet their needs,
often dealing with questions and problems of a highly technical
nature. -Exhibits a thorough knowledge of products, performance
standards, warranties, sales programs, and operating policies.
-Serves as a resource for advice to other store personnel -A Day in
the life:
- Implements appropriate sales practices such as greeting
customers, demonstrating product knowledge, and ability to quickly
understand customer's needs
- Maintains customer satisfaction by serving all customers,
securing right part, and resolving customer issues
- Demonstrates professional attitude, conduct, and
appearance
- Maintains POS computer abilities by learning and applying how
to use catalog and system, practicing asset security/loss
prevention controls, and understanding store's pricing methods
- Provides sales support functions by processing salespersons'
stock orders, reporting overages/shortages/damaged merchandise, and
ensuring the good appearance of store and displays
- Participates in training as needed and required
- Perform all other associated tasks as assigned by
managementWhat you'll need: -
- High School Diploma, or equivalent, required
- Able to establish and maintain good relations with customers by
providing courteous, efficient, and professional service
- Be functionally literate and capable of understanding and
recognizing part numbers and line codes to ensure proper selection
and delivery of parts, including identifying sequences of numbers
and letters accurately and rapidly
- Demonstrate excellent communication and organizational
skills
- Enjoy working with people in a fast-paced setting; be
competitive, yet have the ability to work calmly under
pressure
- Be ASE Parts Specialist (automotive) certified
- Have a working knowledge of the part of the city the store
services and be able to operate a vehicle equipped with a manual
transmission
- Able to work retail hours at any store location as assigned by
management And if you have this, even better:
- Capable of operating TAMS point-of-sale system and
cataloging
- Able to use the adding machine and process cash, check, and
credit card transactions
- Visually capable of recognizing and distinguishing letters and
numbers and remembering their sequencing
- Able to work on feet (stand and walk) for an entire assigned
work shift
- Capable of lifting and moving parts and boxes of up to 60
pounds
- Able to repeatedly bend or stoop to floor-level shelves and
able to reach upper shelves (ten feet) with use of stool or ladder
when necessary
- Able to move engine blocks, core barrels, and other heavy
equipment with moving aids designed to move such items, including
hand trucks, barrel dollies, hydraulic lifts, etcWhy NAPA may just
be the right place for you:
- Outstanding health benefits and 401K
- Stable company Fortune 200 with a "family" feel
- Company Culture that works hard yet takes care of
employees
- Opportunity for accessing multiple career paths, ongoing
development, with support from leaders and your teamIf this role
sounds like a fit, please take the time to complete our super quick
and easy application. We are excited and humbled that you are
considering NAPA as hopefully your future employer. -Next
Steps:Please apply if you think this is a great fit for you and we
will be in touch! If you decide that this role is not for you,
please check out some of our other great careers by visiting
jobs.genpt.com -Not the right fit? -Let us know you're interested
in a future opportunity by joining our Talent Community on or
create an account to set up email alerts as new job postings become
available that meet your interest!GPC conducts its business without
regard to sex, race, creed, color, religion, marital status,
national origin, citizenship status, age, pregnancy, sexual
orientation, gender identity or expression, genetic information,
disability, military status, status as a veteran, or any other
protected characteristic. GPC's policy is to recruit, hire, train,
promote, assign, transfer and terminate employees based on their
own ability, achievement, experience and conduct and other
legitimate business reasons.
Keywords: Genuine Parts Company, Charlotte , Store Parts Professional, Other , Charlotte, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...