SERVICE SPECIALIST
Company: Apple
Location: Charlotte
Posted on: September 24, 2024
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Job Description:
As a Service Specialist, you help new owners get started and
current ones get quick, efficient support - developing strong,
positive relationships with Apple. When a customer needs
assistance, you quickly assess their situation. Sometimes you take
care of customers with advice or a solution on the spot, using your
knowledge of current Apple technology to help with iPod, iPhone,
and iPad devices. At other times, you refer customers to support
team members who get them up and running again. You even provide
personal training for new customers, helping them acquire the basic
skills they need to get started on photo, video, and music
projects. The entire store team benefits from your commitment to
providing the best care for customers. By helping Apple maintain
strong relationships with customers, you are instrumental to our
success. Apple is an equal opportunity employer. We evaluate
qualified applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
veteran status, and other legally protected characteristics.
Keywords: Apple, Charlotte , SERVICE SPECIALIST, Other , Charlotte, North Carolina
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